Key Responsibilities:
1.Lead Generation and Outreach:
- Assist in identifying potential clients through research and networking.
- Conduct initial outreach via calls, emails, or social media to introduce products and services.
2.Customer Interaction and Support:
- Build and maintain relationships with assigned clients.
- Provide basic product information and handle general client inquiries.
- Forward complex queries to the Sales Executive for resolution.
3.Sales Coordination:
- Collaborate with the Sales Coordinator to ensure accurate documentation of customer interactions in Excel.
- Follow up on quotations and proposals sent to clients.
- Monitor and update the lead pipeline and sales status in shared Excel sheets.
4.Market and Product Knowledge:
- Stay updated on the company’s hardware offerings and pricing structures.
- Monitor market trends and share insights with the Sales Executive.
5.Reporting:
- Prepare daily and weekly reports of lead generation activities and progress using Excel.
- Provide updates on client follow-ups and feedback to the Sales Executive.
6.Learning and Development:
- Attend training sessions to develop product knowledge and sales skills.
- Shadow the Sales Executive during client meetings and presentations to gain experience.
7. After-Sales Support:
- Provide clients with training or instructions on hardware usage if required.
- Coordinate with the Sales Coordinator and technical support team to address customer queries and complaints promptly.
- Coordinate return merchandise authorization (RMA) processes, including warranty claims.
- Conduct follow-ups to gather feedback and identify opportunities for additional services or sales.
Qualification: Higher secondary and above
Gender : Male
Job Type: Full-time
Job Type: Full-time
Pay: AED2,500.00 - AED3,000.00 per month