Key Account Manager

Job Title: Key Account Manager – Amazon (RKW Only)

Location: Kolkata

Experience Required: 4–5 years (mandatory) in managing Amazon RKW for an FMCG brand

About the Role

We are seeking an experienced Key Account Manager (KAM) – Amazon RKW who will be responsible for driving growth through Amazon’s RKW platform while also managing day-to-day account operations. This is a specialized role, focused only on Amazon (RKW + operations) .

⚠️ Please note: Only candidates with 3–4 years of proven Amazon RKW experience in FMCG will be considered. Applications without this background will not be accepted.

Key Responsibilities

• RKW Ownership: Plan, execute, and optimize Amazon RKW campaigns to maximize sales, visibility, and ROI
• Account Operations:

> Ensure listing hygiene (content accuracy, keywords, A+ content, catalog management)

> Oversee PO fulfillment, stock availability, and supply chain coordination

> Track and resolve operational issues like claims, returns, and penalties

• Analyze campaign and sales performance to drive actionable insights
• Monitor competitor activities and category trends to identify opportunities
• Work cross-functionally with sales, marketing, and supply chain teams to ensure smooth execution

Requirements

• 4–5 years of proven experience in Amazon RKW management for an FMCG brand (mandatory)
• Strong understanding of Amazon account operations — listing hygiene, cataloging, PO management, and fulfillment processes
• Data-driven mindset with strong analytical skills
• Excellent communication and stakeholder management abilities
• FMCG/Ayurveda/Wellness category experience preferred

What We Offer

• A high-impact role managing Amazon, our most critical digital growth channel
• End-to-end ownership across both marketing (RKW) and operations
• Competitive compensation with strong career growth opportunities