Key Account Manager
Location: Sharjah, United Arab Emirates
Company: TALENTMATE
Job Description: The Key Account Manager (KAM) is responsible for building and maintaining long term relationships with strategic accounts, driving sales growth, and ensuring client satisfaction.
Responsibilities
- Develop and maintain strategic relationships with key accounts to ensure long term success.
- Act as the primary liaison between key accounts and internal teams to facilitate seamless communication.
- Identify new opportunities within key accounts to drive additional sales and revenue.
- Conduct regular meetings with key accounts to review performance and address any areas of concern.
- Collaborate with marketing and sales teams to implement strategies that align with key account goals.
- Analyze account data to forecast needs, identify trends, and develop targeted action plans.
- Resolve any issues or conflicts promptly to maintain strong client relationships and satisfaction.
- Ensure consistent communication with key accounts through updates, meetings, and performance reviews.
- Prepare and deliver presentations to key accounts, highlighting the value and benefits of products or services.
- Negotiate contracts and agreements to maximize profit and ensure compliance with company policies.
- Stay informed on industry trends and competitor activities to maintain a competitive edge.
- Provide feedback to internal teams to improve product offerings and customer service.
Requirements
- Bachelor's degree in Business Administration, Sales, or a related field is required.
- Proven track record of at least three years in key account management.
- Exceptional interpersonal and communication skills to manage diverse client relationships effectively.
- Strong analytical and problem solving skills with attention to detail.
- Ability to multitask and prioritize tasks in a fast paced environment.
- Proficiency in using CRM software and Microsoft Office Suite is mandatory.
- Willingness to travel for client meetings and industry events, as necessary.
Job Details
Role Level: Mid Level
Work Type: Full Time
Country: United Arab Emirates
City: Sharjah
Company Website:
Job Function: Sales
Industry: Recruitment & Staffing