Key Accounts Executive

Job Title: Key Account Executive

Company: Orro Home General Trading LLC

Job Type: Full-Time

About Us: Orro Home is the exclusive distributor of DEERMA, 1MORE, BOMIDI, ZOLELE products in the Middle East and North Africa region. Orro Home products are designed to enhance the quality of life through high-quality goods, vibrant colors, reasonable prices, and advanced technology while also focusing on cost-effectiveness.

We are seeking an experienced, results-driven Key Account Executive to manage and grow our relationships with key clients in the electronics and home appliances sector. As a Key Account Executive, you will be responsible for developing long-term relationships, driving sales growth, and ensuring high levels of customer satisfaction with our strategic accounts. This role requires a proactive and self-motivated professional with in-depth knowledge of the electronics and home appliances industry in the UAE, and strong negotiation, communication, and problem-solving skills.

Key Responsibilities:

• Build and maintain strong, long-lasting relationships with key accounts in the electronics and home appliances sector.
• Serve as the main point of contact for assigned clients, providing exceptional customer service and addressing any concerns or issues.
• Work closely with cross-functional teams (marketing, product, logistics) to ensure timely delivery and alignment with client expectations.
• Drive sales growth by identifying new business opportunities within assigned key accounts.
• Monitor market trends, customer needs, and competitor activities to create competitive advantages and business opportunities.
• Develop and execute strategic plans to expand product offerings and increase market share.
• Negotiate and close high-value contracts and agreements to achieve sales targets and KPIs.
• Regularly monitor account performance and provide detailed sales forecasts and reports to senior management.
• Stay up-to-date on the latest products, features, and innovations within the electronics and home appliances industry.
• Provide insights and recommendations on customer preferences, market trends, and product innovations.
• Ensure high levels of customer satisfaction by addressing any issues or complaints promptly and effectively.
• Manage the negotiation and renewal of contracts with key clients, ensuring all terms and conditions are met.

Qualifications & Skills:

• Bachelor's degree in Business, Marketing, or a related field.
• Minimum of 3-5 years of experience in key account management or sales within the electronics and home appliances sector.
• Proven track record of achieving sales targets, developing client relationships, and driving revenue growth.
• Strong understanding of the electronics and home appliances market in the UAE, including trends, competition, and customer needs.
• Excellent communication and negotiation skills.
• Strong problem-solving abilities and customer-centric approach.
• Ability to work independently and as part of a team.
• Proficient in Microsoft Office (Excel, Word, PowerPoint), CRM software (e.g., Salesforce), and other sales tools.

Job Types: Full-time, Permanent

Pay: AED3,000.00 - AED4,000.00 per month