Key Accounts Executive (Online Marketplaces)

We are looking for a proactive and detail-oriented Key Accounts Executive to manage and grow our online marketplace accounts. The role involves end-to-end handling of orders, coordination with internal teams, and ensuring smooth operations across multiple e-commerce platforms

Responsibilities

Manage and operate online marketplace accounts efficiently.

1. Handle Daraz account orders:

2.Handle Sanaullah account orders:

3.Handle LAAM account orders:

• Order processing, confirmation, and tracking
• Coordination with warehouse/logistics for timely dispatch
• Manage orders, ensuring accuracy and on-time fulfillment receipt to delivery.
• Order verification
• Customer coordination
• Coordinate with warehouse, logistics, and customer care teams to resolve order-related issues.
• Monitor order status, returns, exchanges, and cancellations.
• Ensure compliance with each platform’s policies.
• Maintain daily order reports and share updates with management.
• Support sales growth by ensuring smooth customer experience across all platforms.

Skills & Requirements

• Bachelor’s degree (Business, Marketing, or related field preferred).
• Experience in handling e-commerce / online marketplace accounts.Hands-on knowledge of Daraz,
• Strong coordination, communication, and time-management skills.
• Ability to handle multiple platforms and high order volumes.
• Basic knowledge of MS Excel / Google Sheets.

For Apply share your CV at hr@fashionvillaz.com

Job Type: Full-time

Work Location: In person