Key Customer Specialist Oncology

Be You, Be Bayer

At Bayer we’re visionaries, driven to solve the world’s toughest challenges and striving for a world where ‘Health for all, Hunger for none’ is no longer a dream, but a real possibility. We’re doing it with energy, curiosity, and sheer dedication, always learning from unique perspectives of those around us, expanding our thinking, growing our capabilities, and redefining ‘impossible’.

We’re a digital-first culture and have our fingers of the pulse of cutting-edge tools and methods that can advance our organisation and help us serve our customers better and more efficiently. Because of this, we’re always on the lookout for candidates who are passionate about digital in their professional and personal lives, and who recognise technology as a powerful tool for streamlining processes and improving the business overall.

At Bayer Middle East we welcome applications from all individuals, regardless of race, national origin, gender, age, physical characteristics, social origin, disability, religion, family status, pregnancy, or any unlawful criterion under applicable law. We are committed to treating all applicants fairly. Your unique experiences and perspectives are what make us stronger.

Saudi Arabia is booming with opportunity, and we want you to be a part of this exciting future. That’s why we’re on a mission to advance the lives of those who work with us and support their career growth through our unique capabilities’ development programs, Project Assignments and Professional Development Assistance programs

Come grow with us.

Do Something That Moves you

•Identify key accounts & build Key Account Plans using the 80/20 concept to prioritize quick wins and future growth opportunities. Execute clear Segmentation and targeting of key accounts, prioritization matrix, and focused P&I investment aligned with CSMM.

• Develop a list of HCPs (Speakers and Non-speakers) in these accounts and continuously update it as per market dynamics, and identify their relevant Scientific areas of major interest.

• As a trusted partner she/he will act as the primary (but non-exclusive) point of contact between stakeholders and Bayer Oncology; the KCS shares the Key Accounts community needs internally, seeks support and guidance from the cross-functional team.

• She/he to mutually co-create value solutions with Her/his TLs speaker list, which mutually satisfy HCP universe scientific interest and Bayer promotional objective.

• In an effort to create a yearly educational calendar the KCS will align with MSLs to contract HCP speakers for a number of talks per year, such talks will be integrated in a curriculum and will be repeated in different meeting formats (Scientific lectures, Peer to Peer talks, Debate sessions,3rd party symposia, national and regional initiated Bayer events, ..........).

• Work closely with Virtual Event expert (DT CPH team) to utilize engaging (hybrid) meeting formats and features in events across the yearly educational calendar & the KCS will facilitate the virtual meeting & align with his peers to co-invite to meetings when appropriate and as per meeting setting and format.

• She/He will be responsible for reporting all his one to one interactions and key account plans to VEEVA and for integrating HCP insights to support future brand messaging and content creation, and contributing to the ongoing micro segmentation process.

• Display ga reat level of discipline and quality in maintaining Data entry related to customer profile information, daily activities, event reporting, PGMI reporting, channel preference, customer insights, adoption ladde,r and samples as required on Veeva.

• Maximizing customer experience by monitoring and optimizing activities, content, and channels (data-driven decisions) to provide the greatest value/impact to the customer.

• KCS She/He is working closely with accounts on gathering monthly IMS orders from major hospitals and chains, supporting the delivery of IMS targets.

• Tracking stocks, consumption, stock availability, forecasting accuracy and shift of goods from the central Store to outlet level in close collaboration with the distributor sales teams to align orders, forecasts, campaigns implementation, new launches, and expected fluctuations in demand.

Your Experience

• Bachelor's degree in Pharmaceutical Science.

• Relevant work experience in the Pharma field is a must, experience of key brands is of added Value

• Minimum 3 years of experience within a pharmaceutical Company and with a Minimum of 1 year in Oncology

• Excellent analytical skills, business acumen & problem-solving capabilities, strong sales capabilities

• Strong negotiator and ability to work with senior-level commercial stakeholders in key accounts

• Excellent stakeholder engagement record, including partnering with TLs and institutes, is required.

• Strong business acumen with desired expertise in commercialization, medical, and customer experience excellence

• Strong scientific knowledge and ability to interpret scientific data in the therapy area she/he is assigned to.

• Hands-on Experience of using digital & Virtual means and tools is a must.

• Able to expertly operate Bayer virtual platforms and digital tools to provide exceptional customer experience in virtual meetings and capture individual HCP-level data in virtual setups.

•In accordance with country regulations in the Kingdom of Saudi Arabia (KSA), the position of Key Customer Specialist in KSA must be appointed to a Saudi national citizen

Empowered to Achieve

At Bayer, we’re all about advancing life for those who work alongside us. We pride ourselves in leading the region with our progressive Flexible Working Arrangements policy to help you achieve that fundamental work life balance, giving you the freedom to work when you want, where you want, in addition to our exceptional parental leaves. Our competitive compensation packages and exciting dynamic working environment are designed for you. Join our global organization where you’ll find thrilling opportunities for personal and professional growth, assignments, learnings, and career advancement, while enjoying the freedom to express your individuality. Whether you are a free bird, a loving mother, a devoted father, a caring family member, a passionate social butterfly, a lifetime learner or whoever you choose to be, we care about who you are, and we welcome you to bring your true self be part of something bigger, to Be You at Bayer.

We are dedicated to building an inclusive workforce and welcome applications from qualified individuals with diverse abilities who meet the specified criteria for this position because they are at the forefront of our minds as we recruit top talents.

If you are a person with disability and wish to apply, please send your CV directly to BME.InclusiveOpportunities@bayer.com, with the job vacancy title mentioned in the subject line.

You affirm that you have a disability by choosing to disclose upon submitting your resume, your disclosure will be handled confidentially and used solely for the purpose of considering your application as part of our commitment to diversity and inclusion.

Due to the high volume of applications received for advertised positions, please understand only those candidates who are shortlisted for interview will be contacted by our HR Team. If you are not contacted by our team regarding an application for a position three weeks from the closing date for the position, this means unfortunately on this occasion you were not shortlisted for the role and will not receive further contact regarding this position.