Keyloop Consultant-(Automobile Dealer Management System)
We have an urgent requirement for Keyloop Consultant-(Automobile Dealer Management System) for our client based Dubai.
We are seeking an experienced Senior Keyloop Consultant with strong functional and technical expertise across Keyloop Drive, covering Sales & CRM, Vehicle Management, Procurement & Parts, System Administration and Integrations.
Key Responsibilities
- Act as subject matter expert (SME) for Keyloop modules: Sales, CRM, Vehicle Management, Procurement, Aftersales, System Administration and Integrations.
- Analyze business requirements and map system process and solutions to be aligned with dealership operations.
- Provide functional and technical support, including troubleshooting, configuration, integration, and issue resolution.
- Conduct fit-gap analysis and propose enhancements to optimize system functionality and business processes.
- Collaborate with business, IT stakeholders and vendors on the management initiatives to meets business requirements.
- Develop, optimize, and maintain complex reports using Keyloop reporting tools, SQL, Power BI to provide operational insights and support decision-making.
- Ensure data accuracy, integrity, and completeness across all modules.
- Analyze and resolve end-of-day operational process issues, system errors, forms and reporting discrepancies concerns to ensure smooth day-to-day operations.
- Manage system configuration, roles, authorizations, workflows, business rules, and vehicle/parts master data.
- Lead and participate in system upgrades, patches, testing (UAT), and production releases.
- Maintain functional documentation, configuration manuals, and troubleshooting guides for audit and governance purposes.
- Support dealer operations optimization, including print management, VHC, mobile service, and other partnered applications.
- Proactively identify recurring issues and recommend operational process improvements by enabling it in the system.
- Participate in ERP governance, compliance, and audit activities.
- Develop ad-hoc reports for auditing and meeting business requirement purposes.
- Promote best practices in system usage and process efficiency across teams.
- Provide guidance and training to team members and stakeholders on Keyloop Auto drive solution, integrations, and best practices.
Qualifications & Experience
- 8+ years of strong experience with Keyloop Drive across Sales, CRM, Vehicle Management, Procurement, Aftersales and Integrations.
- Strong functional and technical understanding of dealership operations and enterprise systems.
- Technical proficiency in SQL, reporting, integration protocols, configuration, debugging, and system administration.
- Experience in end-of-day processing, business application support, enhancements, configurations, printer manager changes, reporting and integration with third-party systems.
- Demonstrated ability to consult with senior stakeholders, gather requirements, and deliver end-to-end solutions.
- Excellent analytical, problem-solving, documentation, and communication skills.
- Strong proficiency in SQL for database querying, data extraction, and reporting.
- Strong troubleshooting and problem-solving skills, with the ability to diagnose and resolve complex integration and data issues.
Nice To Have
- Keyloop Certifications in Auto drive.
- Aftersales and Accounts Modules Experience.
- Knowledge of business intelligence (BI) tools for reporting and visualization (e.g., Power BI).
- Experience with API-based integrations and managing web services for data exchange.
Core Competencies
- Analytical Thinking: Strong ability to analyze complex data systems and identify opportunities for optimization.
- Problem-Solving: Adept at troubleshooting integration and data issues and developing creative solutions.
- Collaboration: Ability to work with cross-functional teams and communicate technical concepts to non-technical stakeholders. Work across IT, business, and vendor teams.
- Multitask Management: Skilled at managing multiple tasks simultaneously, ensuring timely delivery and meeting business objectives.
- Attention to Detail: High level of accuracy in handling data, operational issues, ensuring system integrity and reliability.
- Communication: Engage stakeholders with clarity, documentation, and presentations.
- Provide guidance and training to team members and stakeholders on Keyloop Auto drive solution, integrations, and best practices.
Skills: keyloop,management,automobile