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Laundry Attendant
- Sort soiled linens, towels, uniforms, and other laundry items by color, fabric, and degree of soil.
- Load and operate washing machines, dryers, and other laundry equipment according to established standards and procedures.
- Add appropriate cleaning detergents, softeners, and other chemicals in correct proportions.
- Fold and stack linens, towels, and garments neatly for proper storage and distribution.
- Use pressing and ironing equipment as necessary to ensure wrinkle-free laundry.
- Inspect cleaned items to ensure they meet hotel standards (free from stains, damage, or missing items).
- Monitor inventory levels of cleaning supplies, chemicals, and linens, reporting shortages to the supervisor.
- Restock housekeeping carts and storage rooms with freshly laundered items as needed.
- Maintain accurate records of laundry operations, such as the number of loads washed, damaged items, and any special guest laundry requests.
- Provide laundry and dry-cleaning services for guests as requested.
- Handle guest laundry with care, following special instructions for delicate items or special fabrics.
- Prior laundry experience: Usually, 1-3 years of experience in a laundry environment is required.
- Technical knowledge: Familiarity with laundry equipment and processes.
- Problem-solving: Experience in resolving operational issues.
- Customer service: Experience in handling customer inquiries and complaints.
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