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Lead Associate, IT OT Engineer
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Ready to build the future with AI?
At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Inviting applications for the role of Lead Associate, IT OT Engineer!
We are looking for an experienced IT/OT Engineer to design, integrate, secure, and support systems that bridge enterprise IT infrastructure with industrial OT environments. The role focuses on ensuring reliable, secure, and efficient connectivity between business systems and industrial control systems.
Responsibilities
Skills to remotely operate VMware suite of products (VIClient, vCenter Portal, Power CLI and so on) and should have basic skill to remotely operation other connected services and products like (RDP, SSH, ILO/iDRAC, VNC).
Basic knowledge of SAN, NAS, DAS, RAID, SCSI, Fibre Channel, Backups, clustering, encryption technologies from multiple vendors.
Knowledge in PLC/SCDA/DCS programming, protocols such as Profibus, OPC, and EtherNet/IP are considered as additional qualification.
Installation and commissioning (not just troubleshooting) of VMware’s Edge solutions (EXSi).
Building images customized for Industrial Automation applications (Should be aware of the domain, firewall, security and inter-server communication requirements of multi-server automation systems like Aveva system Platform, PlantPAx, Aveva PI systems).
Installation of application software for the above-mentioned Automation systems.
Configuration and diagnostics of Network Switches (not just troubleshooting).
Jump host management to permit remote access to test environments.
Product security risk analysis and mitigation - optional but an additional advantage.
Experience with industry cyber security standards (IEC 62433, ISA 99, NIST 800-53, etc.) implementation and governance
Experience with three layerswitch configurations, VLAN segmentation, firewall configuration
Qualifications we seek in you!
Minimum Qualifications
Bachelors in Electronics / Instrumentation / Computer science / IT / Electrical / Communication Engineering.
A minimum years of industrial experiencein maintenance of HW’s like Servers, Communication switches, PLC and Industrial automation systems.
Good technical skills
Good interpersonal, leadership, and communication skills
Clear thinking and diligent approach
Preferred Qualifications/ Skills
Should have the Enthusiasm to learn related technologies.
Familiarity with firewalls, VPNs, IDS/IPS, and zero-trust architecture.
Strong problem-solving and communication skills.
Why join Genpact?
Lead AI-first transformation – Build and scale AI solutions that redefine industries
Make an impact – Drive change for global enterprises and solve business challenges that matter
Accelerate your career—Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills
Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace
Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build
Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
JobLead Associate
Primary LocationIndia-Bangalore
ScheduleFull-time
Education LevelBachelor's / Graduation / Equivalent
Job PostingDec 22, 2025, 12:30:07 AM
Unposting DateOngoing
Master Skills ListOperations
Job CategoryFull Time
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