Lead Employee Relations (Qatarization)

Job Purpose:

To supervise and monitor Employee Relations functions and assist ER management in performing their duties and responsibilities

Key Result Areas:

• Support in developing, planning, directing, and implementing procedures to produce effective and efficient management of the employee relations function; prepare ER procedures if needed
• Analyze and interpret people related metrics to identify trends and recommend development and improvement of ER policies and processes, e.g. employee retention, decrease turnover, etc
• Monitor and control procedure for employees’ complaints and grievances
• Oversee employee-related programs, participate in resolution of employee relations issues, and gather information on workers attitudes to facilitate employee satisfaction
• Assist the Employee Relations and Services Manager in the administration and supervision of ER issues
• Manage work operations, and has responsibility for employee evaluation and for effectively recommending the hiring, terminating, exit interview, promoting, demoting, and/or disciplining of ER employees
• Coordinate alongside with Talent Development the timely undertaking of the annual performance appraisal process together with any associated changes to salaries. Ensure that correct procedures are followed, that salary change letters are correctly prepared and issued, that payroll are informed in a timely manner and that the necessary records are updated, in coordination with I.T. Department
• Develop and implement or review commercially available ERP systems in which interface with other information systems
• Prepare associated statistics for the monthly reports and other required reports
• Participate in any business and strategic planning required for the department
• Other reasonable tasks as assigned by supervisor

Minimum Knowledge, Skills & Experience:

• Bachelor’s degree in Human Resources or relevant field
• 6-8 years of relevant full-time work experience in a large corporation
• Excellent interpersonal communication skills, and good presentation skills
• Excellent writing skills with the ability to draft and edit a variety of written reports and communications and to articulate ideas clearly and concisely; Arabic proficiency is an advantage
• Proficiency in MS Office applications and Oracle ERP