Leasing Manager

KEY RESPONSIBILITIES:

· Be a team player on the office team, leasing apartments at The Cork Factory Lofts.

· Provide a professional, positive and engaging experience for the members of the community.

· Reports to General Manager and will keep a workspace at the property.

· Design and execute marketing activities to create and drive traffic to the community, including implementing resident referral and employer outreach programs, using internet marketing tools (Craigslist, Facebook, e-mail, and other websites), and following other property-specific marketing plans, drives, and special programs.

· Schedule and conduct showings using lead management software MRI Lead Management.

· Process applications quickly and accurately and draft leases, lease addenda, via BlueMoon Software.

· Manage leasing requests from existing tenants with the assistance of Resident Services Manager. This includes lease breaks, roommate additions, unit transfers, etc.

· Inspect apartments prior to resident move-in and ensures apartments are in move-in ready condition and schedules any outstanding item to be addressed with the maintenance team.

· Perform all sales and leasing activities to achieve the property's revenue and occupancy goals by greeting and qualifying prospects, conducting property tours and showing apartments, processing applications, credit screening, and criminal background checks, preparing the lease and move-in package, and ensuring a smooth resident move-in and lease sign-in.

· Track apartment availability, record traffic and leasing activities, manage resident and prospect data, and capture critical demographic and other information about existing and future residents.

· Respond quickly and courteously to resident and client/owner concerns and questions, and takes prompt action to solve problems and/or document and convey resident or other requests to the appropriate individual(s).

· Be knowledgeable about the Pittsburgh rental market by staying informed about current market and competitor conditions that may impact the property's occupancy and sales results, develops, and implements short- and long-term marketing plans and goals to sustain occupancy, and follows the property's established policies related to concessions, specials, and other programs to boost occupancy.

· Collect and input data to help make rent recommendations; recommend adjustments for units that are not renting quickly.

· Ensure that the property and show units meet the Company’s standards for show quality by daily inspecting the marketing corridor and leasing tour, communicating maintenance and upkeep needs to the property's maintenance team members, and ensuring a physically appealing show unit and/or model and amenities.

· Use the on-site property management software (MRI).

· Organize and plan out the weekly Thursday Happy Hour events for the residents as a resident retention tool.

· Create marketing media and flyers as needed (Canva).

· Take resident complaints and identify proper protocol to resolve issues.

· Enter work order requests to appropriate maintenance personnel.

Weekend Hours required.

$45,000 annual salary plus monthly commissions at .06% of the full term, based on experience

Job Type: Full-time

Pay: From $45,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person