Mailroom and Reception Support Specialist

• Serve as the first point of contact for employees, visitors, and vendors.
• Manage visitor check‑in, badges, NDAs, and safety protocols.
• Answer and route calls and general inquiries.
• Coordinate conference rooms, meetings, and guest logistics.
• Maintain a professional, organized lobby and reception area.

• Receive, sort, log, and distribute incoming mail and packages.
• Prepare outgoing domestic and international shipments (USPS, UPS, FedEx, courier).
• Track time‑sensitive deliveries such as bid documents, contracts, and plan sets.
• Operate mailroom equipment (postage meters, scanners, copiers, labelers).
• Support high‑volume print, copy, and scan requests with accuracy and version control.

• Perform document scanning, filing, and data entry in accordance with retention policies.
• Maintain mailroom and office supply inventory.
• Assist with safety postings, visitor PPE coordination, and emergency materials.
• Support special projects, events, onboarding packets, and department needs.
• Coordinate with Facilities, IT, Security, and external vendors as needed.

• High school diploma or equivalent required.
• 1–3+ years of experience in mailroom, reception, administrative, or customer support roles.
• Proficiency with Microsoft Office (Outlook, Word, Excel, Teams).
• Strong organizational skills, attention to detail, and customer service mindset.
• Ability to handle confidential and time‑sensitive materials.

• Ability to lift and move packages up to 40 lbs.
• Frequent standing, walking, bending, and reaching.

• Professional communication and customer service.
• Reliability and follow‑through.
• Attention to detail and accuracy.
• Ability to multitask in a deadline‑driven environment.
• Adaptability and teamwork.

• On‑site corporate office setting.
• Regular interaction with employees, visitors, and vendors.

Mission and Vision At Ricoh, we empower individuals to find Fulfillment Through Work by understanding and transforming how people work so we can unleash their potential and creativity to realize a sustainable future. We're empowering digital workplaces, connecting people to information fast and conveniently - and improving communication, efficiency and creativity.