Manager - Digital Project Delivery

Responsibilities for Manager - Digital Project Delivery:

• Responsible for managing the successful end-to-end delivery of digital initiatives within the Digital Guest Experience (DGX) Programme.
• Ensures digital products and services are delivered efficiently, effectively, and to high standards using agile methodologies.
• Bridges business, technology, and guest experience teams to deliver user-focused, data-driven solutions aligned with the Guest Masterplan.
• Collaborates closely with multiple stakeholders to scope, plan, and manage digital product delivery.
• Ensures all deliverables enhance operational efficiency, improve customer experience, and support long-term digital transformation.
• Leads and coordinates cross-functional teams, manages third-party vendors, and drives agile ceremonies.
• Acts as the central communication point among business units, technical teams, and external partners.
• Monitors project progress, manages risks, and proactively addresses issues to ensure timely completion.
• Supports and coaches delivery teams in adopting agile best practices and continuous improvement.
• Manages project budgets and vendor contracts, with an indirect impact on budget.