Manager – Facilities Management

Summary

The Manager – Facilities Management is responsible for overseeing all facilities related functions across Finance House Group. The role ensures the efficient, safe, and compliant operation of all company premises while supporting business objectives through effective facilities planning, resource management, and operational excellence. The job holder contributes to building a high performance culture, enhancing employee experience, and supporting organisational engagement and productivity. A key challenge of the position is achieving operational efficiency and cost optimization while safeguarding employee welfare and maintaining service quality standards.

Major Responsibilities

Operational & Compliance Management

• Ensure all facilities management activities comply with company policies, regulatory requirements, and industry best practices.
• Develop and implement preventive and corrective maintenance programs for all FHG buildings, branches, and facilities.
• Manage Building Management Systems (BMS) to ensure optimal performance and safety.

Financial & Budget Oversight

• Manage the overall operational budget for facilities, property maintenance, and service charges.
• Develop annual business plans and budgets, analyze monthly financial reports, negotiate leases, and approve procurement requests.
• Control total project development costs related to the department.

Team & Stakeholder Management

• Lead, delegate, and monitor the performance of the service team to achieve departmental objectives.
• Oversee administrative activities, including invoicing, purchasing, inventory management, and reporting.
• Manage drivers, office assistants, and ensure efficient support for business operations.
• Influence and collaborate with internal and external stakeholders to achieve aligned objectives.

Vendor & Contractor Management

• Manage relationships with external consultants, contractors, and service providers to meet contracted KPIs.
• Oversee annual maintenance contracts (AMCs), facility service contracts, and authority renewals.
• Coordinate branch fit outs, renovations, and office interior projects in collaboration with external vendors.

Space & Asset Management

• Facilitate office space planning, new joiner placements, and inter office movements.
• Ensure all company vehicles are properly maintained, repaired, or replaced as required.

Regulatory & Contract Administration

• Administer tenancy agreements, authority licenses, and ensure full regulatory compliance.
• Ensure facility related risks are identified, mitigated, and reported in a timely manner.

Knowledge, Skills & Competencies

• Strategic leadership capabilities with strong influencing and stakeholder engagement skills.
• Ability to drive a culture of efficiency, safety, and employee satisfaction within workplace environments.
• Strong problem solving and decision making acumen.
• Excellent project management and change management skills.
• Experience in organisational development and continuous improvement initiatives.
• Resilience and ability to balance operational demands with people-centric decision making.
• Strong negotiation and vendor management skills.
• Expertise in facilities lifecycle management and cost optimization strategies.

Qualifications

• Master’s or Bachelor’s degree in Engineering or Business Management.
• Professional certification such as CFM or equivalent is preferred.

Experience

• Minimum of 12 years of relevant experience, with at least 5 - 6 years in a senior leadership role in a large organization of similar scale and operational complexity.