Manager - Marketing

Develop, maintain and coordinate marketing operations including but not limited to advertising, promotions, special events, budgets and rewards club.

Essential Functions:

• Essential Duties and Responsibilities:
• • Provide exceptional customer service to all internal and external customers.
  • Create cost analysis for each marketing event
  • Develop and submit monthly promotional calendars
  • Manage monthly social media calendars
  • Assist Marketing Coordinators in maintaining social media and online review platforms.
  • Prepares purchase orders for marketing projects and events based on budget.
  • Help develop and coordinate direct mail and newsletter pieces
  • Utilizes project management system in preparing and distributing information for printing signs, coupons, banners, flyers, and other marketing tools.
  • Resolves customer complaints and issues via letter, phone calls, email and/or personal meetings
  • Assures correct point values, prize and or comp values issued to players via casino management system.
  • Manages and coordinates customer events with Players Club and other affected departments
  • Manages customer events, programs and parties
  • Maintain and manage dispersement of donations to various business and organizations
  • Interfaces with advertising and/or other agencies to meet deadlines of radio, newsprint and television advertisements.
  • Work with Marketing Director on meeting budget expectations.
  • Manage team of Marketing Coordinators
  • Maintain and distribute property collateral
  • Must be able to work nights and weekends as needed.

Required:

• Ability to obtain IRGC license. Done on site.