Manager – Sales & Service Incentive Management Business Planning & Analytics

Job Title: Manager – Sales & Service Incentive Management Business Planning & Analytics

Reports to: AVP - Consumer Banking Planning & Analytics

Location: Dubai, United Arab Emirates Full-time | On-site

Client: A leading Islamic Bank

Key Responsibilities

Incentive Computation

• Manage accurate and timely computation of incentive payouts for sales and service teams across the bank
• Implement and maintain a code-driven automated process for incentive calculations
• Ensure high-quality payout output and adherence to deadlines

Incentive Policy and Structure Management

• Develop and maintain a comprehensive understanding of incentive policies and structures across the bank
• Translate complex incentive policies into code driven automated processes for computation
• Stay updated on industry best practices and regulatory requirements

Incentive Analysis and Simulations

• Conduct simulations to forecast potential financial and business outcomes of incentive structures
• Perform in-depth analysis of incentive programs to optimize their effectiveness
• Provide data-driven insights to support decision-making

Incentive Business Intelligence & ROI Tracking

• Monitor and report on the Return on Investment (ROI) of sales incentive programs
• Develop and maintain comprehensive reports and BI for incentive payouts
• Create regular reports and dashboards to track performance metrics for incentives

Incentive Consistency and Standardization

• Maintain consistency across all incentive payout deliverables
• Develop and enforce standardized procedures for incentive management
• Ensure equitable application of incentive policies across different teams and departments

Incentive Process Management and Controls

• Implement robust controls and risk mitigation strategies for incentive payouts
• Regularly audit incentive calculations to identify and address potential issues

Ensure compliance with the approved policies, procedures, SLAs and regulatory requirements to maintain quality standards and ensure risk mitigation.

Ensure all assigned tasks and projects are executed within the approved policies, procedures, quality standards and SLAs of the department.

All the above accountabilities include but not limited to any additional/new tasks or responsibilities assigned by the line Manager.

Education

Basic Education: Bachelor’s degree in technology/science/Statistics or any quantitative field.

Work Experience

6-8 years of experience in incentive computation and management for banks

Technical Competencies

• Business Intelligence Tools and Analytics - Expert
• Sales Channel Management – Advanced
• MIS Generation and Analytics (Expert)
• Bank Systems Knowledge (Expert)
• Banking Products, Services and Operations Knowledge (Proficient)
• Data Analysis and Application - Advacned
• Business Analysis Knowledge - Advanced
• Process Analysis - Advanced