Manager/ Senior Manager - Learning & Development

About Medanta

Over past 15+ years, Medanta has created an unrivalled impact in delivering world class multispeciality care to patients in India. We have hospitals in Gurgaon (Delhi NCR), Lucknow, Patna, Indore & Ranchi. In addition, we have clinics in Defence Colony (South Delhi), Cybercity & Subhash Chowk (Gurgaon) and at the Delhi Airports. Medanta is constantly growing its digital healthcare services, launched homecare and has also very recently entered into Retail vertical by setting up lab services (outside hospital) & Retail Pharmacy. We further plan to scale up our existing facilities, expand into few more geographical areas and also identify new avenues within healthcare eco-system.

Job Objective

This is group level position which would need understanding the various roles within healthcare domain and design learning solutions. Also, work at the group level to create train the trainers’ solutions as per learning needs and ensure learning effectiveness.

Job Responsibility

• Conducts training need analysis across the organization and coordinating with the Unit HR heads/ Unit Heads to identify and prioritize learning needs and gaps aligned with business need, while cultivating a culture of learning.
• Develops training material and resources by identifying learning objective, mode of learning as per learners’ needs and plan for group level dissemination.
• Design and deliver high quality content across multiple platforms (LMS, Virtual classroom etc)
• Partner with Subject Matter Experts (SMEs) to develop learning content while ensuring its accuracy and quality
• Define and create evaluation measures (knowledge quiz checks, online courses evaluations, learning surveys, etc.) for learning solution
• Coordinates with Vendors for digitizing standard programs which will be helpful to all group level hospitals, labs and homecare business
• Facilitate new hire experience for group level Medanta employees.

Key Requirements

• 8+ years of relevant experience in L&D with relevant qualification.
• Working experience in instructional design and knowledge of learning methodologies
• Should have experience for developing and strengthening LMS
• Excellent facilitation skills with a passion for engaging audiences
• Proven advanced instructional design skills, including evaluation methodologies
• Experience working in a B2C industry