Manager Supplier Quality Management

( REF/HRS/SRF/25-10794)

BASIC FUNCTION AND SCOPE (SUMMARY)

To ensure procured materials meet GAL’s needs and expectations and to manage supplier compliance and approval activities.

QUALIFICATIONS

Minimum Qualification: Bachelor’s degree in an Aerospace maintenance/ Engineering/ Quality Management discipline or equivalent level of experience

EXPERIENCE

• 8+ years of experience as a Supplier Quality Assurance in the aerospace industry, preferably in military, with at least 5 years in a managerial role
• Audit experience (particularly supplier /second party audits
• Excellent computer skills

DUTIES AND RESPONSIBILITIES

• Organize and manage the activities and work of direct reports to ensure that all work within a specific team is completed to the required standards and in line with GAL operating policies and procedures.
• Provide on-the-job training and constructive feedback to subordinates to support their overall development.
• Support and develop opportunities to encourage knowledge and skill transfer to the UAE National workforce.
• Oversee performance management by establishing SMART objectives to motivate and enhance personnel development through effective formal and informal feedback.
• Develop and manage assigned QEHS personnel

Day- to-day operations

• Implement the day-to-day operations assigned for the Suppliers Compliance function to ensure compliance with the established standards and procedures.
• Manage and maintain the Supplier Quality Manual, and ensure supplier quality management activities adhere to it in order to ensure fulfilment of the relevant AS9110 sections.
• Effectively prioritize work, attending to all critical issues in order to ensure the services required by the organization, are delivered in the most effective manner.
• Provide technical advice and guidance to GAL’s management on supplier quality control and/or any updates to the standards or regulations that may impact upon the product or service delivered.
• Effective manage Supplier Corrective Action Reports (SCARs)
• Assist and advise SCM on supplier performance where required.

Supplier Quality Management

• Ensure material procured meets the Purchase Order (PO) requirements and communicate defects/non-conformances back to the supplier.
• Work with the purchasing team to review the Terms and Conditions (T&C’s) of the PO’s to ensure that all quality requirements are defined.
• Manage and maintain the Approved Vendors List (AVL) to ensure it only includes suppliers that meet customer and GAL’s quality standards.
• Monitor supplier performance metrics, and investigate supplier quality issues to determine root cause, and identify and implement corrective actions.
• Perform new supplier quality audits to determine whether to qualify or disqualify the supplier as an approved vendor.
• Perform audits periodically on existing suppliers to verify they are continuing to follow approved practices and meet regulatory and other GAL requirements.
• Attend management meetings as a functional representative to provide consultancy and guidance on matters pertaining to Supplier Compliance and/or management.

Training & Development

• Evaluate and assess the capabilities of personnel charged with Supplier Compliance Monitoring, by developing, obtaining, and documenting any required recurring training IAW departmental policies.

Policies, Processes & Procedures

• Implement approved policies, processes and procedures so that work is carried out in a safe and standardized manner.
• Ensure amendments to standards and practices are incorporated to all applicable policies, processes and procedures.

Quality, Environment, Health & Safety

• Ensure, actively promote and support adherence to all relevant safety, quality and environmental management policies, procedures and controls, emphasizing employee safety, legislative compliance and to promote a responsible environmental attitude.

Continuous Improvement

• Contribute to the identification and promotion of change initiatives, programs and projects that reflects international best practices.

Reports

• Prepare statements and reports timely and accurately to meet GAL and departmental requirements, policies and standards.
• When called upon, assist the Audits & Standards Manager to present compliance data and reports at the QHSE Management Review meetings (MRM).
• Ensure accurate data is presented and records are taken at MRM , and resultant actions are completed in the appropriate system.

Related Assignments

• Perform other related duties or assignments as directed.

SUPERVISORY RESPONSIBILITY

• Supplier Quality Assurance Team at all levels.

OTHER FACTORS

• Sound understanding of relevant standards
• Knowledge of military aircraft operations and the maintenance repair and overhaul
• Supervisory Skills
• Effective communication (oral and written) skills
• Interpersonal skills
• Planning, organizing, and integration skills
• Detail orientation skills
• Analytical skills
• Investigative skills
• Teamwork skills
• Adaptability and flexibility skills