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Purpose of Position:
1. Leading the CRM and Marketing team.
2. Facilitate and assist the sales managers in advertisements, campaigns and other
promotional endeavours.
3. Collaborate with marketing, sales, and After Sales teams to gather customer
insights and align CRM efforts with overall business objectives.
4. Develop and implement customer lifecycle management programs, including
onboarding, upselling, cross-selling, recall campaigns and retention initiatives.
5. Liaison with Principals on behalf of the organization.
Major Roles:
1. Liaison with principals for ordering, incentive claims, and advertising support and
ensure receipt of orders on time, timely settlement of incentives claims and
advertising support.
2. Organize campaigns, Road shows and other promotional events.
3. Liaise with advertisement agencies for timely release of advertisements.
4. Handling the Company’s Social Platform Accounts and website contents for Job
postings, Promotions and Offers, Product Visibility, etc.
5. Collaborate with the product development team to understand product features,
benefits, and target audience.
6. Develop and implement comprehensive marketing strategies to promote our
automotive products and services.
7. Plan, implement, and optimize digital marketing campaigns across various
channels, including search engine marketing (SEM), search engine optimization
(SEO), display advertising, social media marketing, email marketing, and content
marketing.
8. Collaborate with cross-functional teams, such as graphic designers, content
writers, and developers, to create engaging and effective digital assets and landing
pages.
9. Track and report on key metrics and KPIs to stakeholders, providing regular
performance updates and insights.
10. Monitor and manage digital marketing budgets, ensuring cost-effective allocation
and ROI measurement.
11. Strong project management skills, with the ability to multitask, prioritize, and
meet deadlines in a fast-paced environment.
12. Collaborate with IT and data teams to integrate and synchronize customer data
across systems, ensuring a holistic view of the customer.
13. Develop and implement customer lifecycle management programs, including
onboarding, upselling, cross-selling, and retention initiatives.
14. Provide guidance and support to team members, fostering a collaborative and
high-performing CRM team.
15. Prepare and present regular reports and insights to stakeholders, demonstrating
the impact of CRM initiatives on business outcomes.
16. Oversee the management and maintenance of the customer database, ensuring
data accuracy and integrity.
Major Responsibilities:
1. Ensure timely MIS reports
2. Support sales managers in product pricing.
3. Support sales managers in product training
4. Support sales managers with merchandising materials
5. Liaise with sales for order forecast and finalization
6. Ensure placements and receipts of orders on time – track orders.
7. Ensure effective management and execution of events.
8. Evolve proposals for incentives and advertisement support with principals and
claiming them.
9. Conduct market research and analysis to identify customer needs, market trends,
and competitive insights.
10. Create and manage marketing campaigns across various channels, including
digital advertising, social media, email marketing, and traditional media.
11. Anticipate and solve problems
12. Lead, mentor, and manage a team of marketing professionals to achieve
departmental goals and objectives.
13. Establish and maintain good working relations with other departments especially
sales.
14. Coordinate with creative agencies and internal teams to develop marketing
collateral, including brochures, videos, presentations, and website content.
15. Manage the company's online presence and ensure brand consistency across all
digital platforms.
16. Develop and maintain strong relationships with key stakeholders, including
dealerships, suppliers, and industry influencers.
17. Plan and execute promotional events, product launches, and trade shows to
maximize brand visibility and generate leads.
18. Monitor and report on marketing budget utilization, ensuring efficient allocation
of resources and cost-effectiveness.
19. Stay up-to-date with industry trends, emerging technologies, and best practices in
automotive marketing.
20. Ensure implementation of IT efforts in the department / function.
Measures (Outputs):
1. Timely implementation of advertisement calendar within budgets
2. Incentive claims from principals
3. Timely availability of stocks as ordered.
4. Effectiveness of events in terms of turnout and costs.
5. Special vehicle availability in terms of time and quality
If you have these experiences and if you are interested kindly share your resume to info@gnsbusiness.com or Contact/WhatsApp +968 76269238
Job Type: Full-time
Pay: RO1,400.000 - RO1,600.000 per month
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