Job Description
A Marketing Manager is needed to join a Saudi Company engaged in Food Services in Saudi Arabia (Jeddah), The job will involve you handling the company Marketing & Customer Relationship activities. You must have strong core skills in your field of specialty. A dynamic and strong personality with effective communication and negotiation skills and excellent leadership and analytical abilities is essential.
- Developing a pricing strategy that maximizes profits and market share but considers customer satisfaction.
- Identifying new customers.
- Supporting sales and lead generation efforts.
- Creating promotions with advertising managers.
- Understanding and developing budgets, including expenditures, research and development appropriations, return-on-investment and profit-loss projections.
- Compiling lists describing our organization's offerings.
- Developing and managing advertising campaigns.
- Organizing company conferences, trade shows, and major events.
- Building brand awareness and positioning.
- Evaluating and maintaining a marketing strategy.
- Directing, planning and coordinating marketing efforts.
- Communicating the marketing plan.
- Developing each marketing campaign from start to finish.
- Researching the demand for the organization's products and services.
- Evaluating competitors.
- Handling social media, public relations efforts, and content marketing.
- Build relationships with key employees among customers
- Create plans to address clients’ business needs
- Advise clients on creating profitable processes
- Schedule regular meetings with customers to ensure they are satisfied
- Act as point of contact for complaints and escalate issues as appropriate
- Help sales team up-sell or cross-sell services and products
- Ensure both the company and clients adhere to contract terms
- Study competition to find new ways to retain customers
- Set sales and revenue targets and work diligently to meet them
- Collaborate with internal teams (e.g. sales, engineers, senior management) to address customers’ needs.
Requirements:
- Proven experience as a Marketing & Customer Relationship Manager
- Proven track record of meeting and exceeding targets
- Background in Marketing & customer service; industry knowledge is a plus
- Experience tracking relevant KPIs (e.g. customer satisfaction)
- Proficient in MS Office, with working knowledge of CRM platforms (e.g. Salesforce)
- A customer-oriented attitude
- Excellent communication and negotiation skills
- Problem-solving aptitude
- Ability to work well with a team
- BSc/BA in Business Administration, Marketing or a related field
Job Type: Full-time
Pay: ﷼7,000.00 - ﷼9,000.00 per month