Medical Administrator

Job Title: Medical Administrator
Location: Tieten Medicity Hospital, Kasarvadavali, Thane
Experience Required: 2 to 5 years in hospital administration/healthcare management

About Us:
Tieten Medicity Hospital is a multi-specialty healthcare provider committed to delivering quality patient care with compassion and excellence. We are looking for a skilled and experienced Medical Administrator to oversee daily operations, streamline processes, and ensure smooth coordination between medical, nursing, and support departments.

Key Responsibilities

A. Patient Administration & Front-Office Management

Oversee patient registration, admissions, transfers, and discharge processes.

Maintain accuracy of patient records and ensure compliance with confidentiality standards.

Handle escalated patient queries, service issues, or grievances professionally.

Ensure smooth OPD/IPD workflow and reduce patient waiting time.

B. Coordination & Support

Act as a communication bridge between doctors, nursing staff, diagnostic teams, billing, and management.

Coordinate scheduling for consultations, surgeries, procedures, and diagnostic services.

Support emergency room and critical care units with administrative requirements.

C. Billing & Documentation

Ensure timely and accurate billing, insurance processing, TPA coordination, and approvals.

Verify medical documents, discharge summaries, prescriptions, and reports.

Ensure proper documentation for NABH/JCI compliance (if applicable).

D. Compliance & Quality

Maintain adherence to hospital policies, SOPs, and medical regulations.

Assist quality teams in audits, documentation, and data collection.

Monitor hygiene, patient safety, and overall service quality standards.

E. Operational Oversight

Manage duty rosters for admin staff (front desk, ward secretaries, help desk).

Support procurement: stationery, medical supplies, and administrative materials.

Ensure functioning of IT systems, HIS software, and coordinate with support teams for issues.

F. Reporting & Analytics

Prepare daily, weekly, and monthly administrative reports.

Track patient flow, occupancy, feedback, and escalations.

Work on process improvements to enhance patient experience

What We Offer:

• Opportunity to work with a fast-growing, multi-specialty hospital.
• Supportive work environment with scope for professional growth.
• Competitive salary package based on experience and qualifications.

Job Types: Full-time, Permanent

Pay: ₹30,000.00 - ₹60,000.00 per month

Application Question(s):

• How many years of Experience in Healthcare sector ?