Medical Assistant/Receptionist

Overview
Join our dynamic healthcare team as a Medical Assistant/Receptionist, where your energy and dedication will directly impact patient care and clinic operations. This vital role combines front-office responsibilities with clinical support, ensuring a seamless experience for patients and providers alike. You’ll be the friendly face greeting patients, managing appointments, and assisting with clinical tasks in a compassionate environment.

Responsibilities

• Greet patients warmly upon arrival, verify patient information, and assist with check-in procedures using Electronic Health Record (EHR) systems (Eclinical Works).
• Collect and document vital signs, medical histories, and reason for visit accurately to support clinical assessments.
• Prepare patients for examinations by taking their vital signs as well as phlebotomy, injections and performing EKG's.
• Manage appointment scheduling efficiently, coordinate follow-up visits, and handle patient inquiries with professionalism and empathy.
• Maintain a clean and organized clinical environment while adhering to safety protocols related to hospital experience and Level I trauma center standards.

Requirements

• Proven experience supporting medical teams in internal medicine setting.
• Knowledge of medical terminology, anatomy, physiology, ICD coding, and medication administration procedures.
• Strong familiarity with EHR systems for documentation and patient record management; clinic experience is highly valued.
• Excellent patient service skills with the ability to communicate CLEARLY and compassionately across diverse populations including geriatrics.
• Ability to perform intake assessments and measure vital signs accurately.
• Strong phlebotomy skills.

Pay: $22.97 - $27.66 per hour

Experience:

• Phlebotomy: 5 years (Required)

Language:

• English (Required)

Ability to Commute:

• Naples, FL 34102 (Required)

Work Location: In person