Medical Receptionist

Job Overview
We are seeking a detail-oriented and compassionate Medical Receptionist to join our healthcare team. The ideal candidate will be responsible for managing front desk operations, ensuring a welcoming environment for patients, and providing essential administrative support. This role requires strong communication skills, proficiency in medical terminology, and familiarity with AthenaHealth electronic health record (EHR) systems. The Medical Receptionist will play a critical role in maintaining the efficiency of our medical office while ensuring compliance with HIPAA regulations.

Responsibilities

• Oversee daily front desk operations physician practice
• Prepares the office for daily activities
• Screens visitors and responds to routine requests for information
• Greets patients arriving for appointments and ensures that all paperwork, insurance information, etc. are up to date and correct
• Collects co-pay and balances if necessary
• Notifies clinic staff of patient arrivals
• Maintains accurate and timely patient information in the EMR (Athena) database
• Answer telephone and transfer the caller to appropriate staff member
• Confirm patient appointments
• Schedule patients and follow-up appointments, and obtain authorization/referrals as necessary
• Other duties and assignments as necessary

Requirements

• Previous experience as a Medical Receptionist or in a similar medical office environment is preferred.
• Proficiency in Athenahealth and Microsoft Office Suite is preferred.
• Bilingual candidates are highly desirable to assist diverse patient populations effectively.
• Excellent organizational skills with the ability to manage multiple tasks simultaneously while maintaining attention to detail.
• Strong typing skills and familiarity with 10-key entry for efficient data management.
• Demonstrated ability to provide outstanding patient service while maintaining professionalism under pressure.

Job Type: Full-time

Pay: $20.00 - $26.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person