Medical Receptionist

Company Overview

California Orthopaedic Institute is a dedicated surgical group comprising 14 physicians and approximately 100 staff members. We specialize in providing comprehensive orthopaedic medical care, including surgical services, physical and occupational therapy, as well as radiology and diagnostic MRI.

Summary

We are seeking a Medical Receptionist to join our team at California Orthopaedic Institute. This vital role will be responsible for ensuring smooth patient flow, and providing exceptional customer service to our patients in a busy healthcare environment.

Responsibilities

• Greet patients warmly and manage front desk operations efficiently.
• Schedule patient appointments and maintain accurate medical records.
• Handle phone inquiries with professionalism and courtesy.
• Ensure the reception area is organized and welcoming for patients.
• Collaborate with clinical staff to facilitate patient care and communication.
• Utilize software for patient management and scheduling.
• Handle patient payments including reconciling payments at the end of each day.

Requirements

• Proven experience as a Medical Receptionist or in a similar administrative role within a healthcare setting.
• Strong clerical skills with attention to detail.
• Excellent in person customer service skills.
• Excellent phone etiquette and communication skills.
• Familiarity with medical scheduling and office procedures.
• Experience with an electronic health record systems is preferred.
• Bilingual Spanish/English is preferred.

If you are passionate about providing excellent patient care and thrive in a dynamic healthcare environment, we invite you to apply for the Medical Receptionist position at California Orthopaedic Institute today!

Hours: Full-Time, Monday thru Friday from 8 am to 5 pm

Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Free parking
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person