Medical Receptionist

Office Assistant

About Us
Luminescence Therapy is a growing ABA (Applied Behavior Analysis) practice dedicated to providing high-quality services to children and families. Our team is passionate about making a positive impact in the lives of those we serve, and we are looking for a dependable, organized, and motivated Office Assistant to join our team.

Position Overview

The Office Assistant plays an essential role in the daily operations of our clinic. This position is responsible for maintaining a clean and professional environment, providing excellent customer service to families, supporting clinic leadership, and assisting with administrative and operational tasks. This is an excellent opportunity for someone interested in pursuing a career in ABA and becoming a Registered Behavior Technician (RBT).

Key ResponsibilitiesFront Office & Customer Service

• Answer incoming phone calls and respond to general inquiries from parents, caregivers, and providers.
• Greet families, visitors, and vendors in a friendly and professional manner.
• Assist with client check-in and check-out procedures.
• Ensure the front office remains organized, welcoming, and professional at all times.
• Communicate messages accurately to the appropriate team members.

Clinic Operations & Administrative Support

• Assist floor managers and leadership with daily administrative and organizational tasks.
• Support therapists and clinical staff with operational needs throughout the day.
• Help coordinate schedules and communicate staffing needs as directed.
• Cover staff breaks when appropriate to ensure smooth clinic operations.
• Assist with filing, copying, data entry, and other clerical duties.

Cleaning & Facility Maintenance

Maintaining a clean clinic environment is a core responsibility of this position.

• Clean and sanitize therapy rooms, common areas, bathrooms, break rooms, and office spaces throughout the day.
• Disinfect toys, therapy materials, tables, chairs, and high-touch surfaces.
• Sweep, mop, vacuum, and take out trash as needed.
• Restock cleaning supplies, paper products, and clinic materials.
• Assist in maintaining a safe, organized, and professional environment for clients, families, and staff.
• Follow all clinic cleaning and sanitation procedures.

Qualifications

• Strong communication and customer service skills.
• Ability to multitask and stay organized in a fast-paced environment.
• Reliable, punctual, and professional.
• Comfortable answering phones and interacting with families.
• Willingness to assist with cleaning and facility upkeep on a daily basis.
• Previous administrative, customer service, childcare, or office experience is preferred but not required.
• Interest in pursuing a career in ABA or becoming a Registered Behavior Technician (RBT) is highly encouraged.

Benefits

• Opportunity to gain experience in the ABA field.
• Potential pathway toward becoming a Registered Behavior Technician (RBT).
• Supportive and collaborative work environment.
• Professional development and training opportunities.
• Opportunity for advancement within the organization.

Please note: This position includes both administrative duties and routine cleaning responsibilities. Applicants should be comfortable performing cleaning tasks daily as part of maintaining a safe and welcoming environment for our clients and families.

Job Type: Full-time

Pay: From $15.00 per hour

Ability to Commute:

• Dade City, FL 33525 (Required)

Ability to Relocate:

• Dade City, FL 33525: Relocate before starting work (Required)

Work Location: In person