Medicare Sales Verifier

Role Overview:

Role Overview
The Medicare Verifier is responsible for confirming customer details, ensuring eligibility, and validating all information before enrollment is finalized. This role requires precision, strong communication skills, and a commitment to compliance while handling sensitive customer data.

Key Responsibilities

• Verify customer details including identity, contact information, and supporting documentation.
• Conduct verification calls to confirm customer eligibility, intent, and understanding of Medicare plans.
• Ensure compliance with Medicare regulations, company policies, and industry standards during all verifications.
• Accurately record verification outcomes in the system with zero tolerance for errors.
• Identify and flag inconsistencies, escalating cases when necessary.
• Work closely with sales and closers to ensure only verified leads proceed for enrollment.
• Prepare and submit daily verification reports to the Team Lead/Manager.

Requirements

• Bachelor’s degree or equivalent qualification (preferred).
• 1–2 years of experience in verification, telesales, customer service, or related roles (Medicare/insurance experience preferred).
• Excellent verbal and written communication skills.
• Strong attention to detail with the ability to spot inconsistencies.
• Proficiency in MS Office and CRM tools.
• Ability to work flexible shifts if required.

Job Type: Full-time

Pay: Rs40,000.00 - Rs50,000.00 per month

Experience:

• Verifier: 2 years (Required)

Language:

• English (Required)

Work Location: In person