Job Description
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Understanding as-is process, analyzing/designing business requirements and documenting the required solution,
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Ensuring clear communication between business stakeholders and IT technical teams. Support strategic decisions to stakeholders,
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Supporting bussiness teams on UAT,
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Working closely with internal and external stakeholders such as business, analysis, design and test teams at different locations,
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Also working closely with the Development Team to support the continuous review and improvement of software development processes to maximize the quality of products,
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Guiding the team through business process analysis, to support implementation of improved, efficient solutions,
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Assisting in designing solutions to business requirements,
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Providing innovative ideas and solutions in a dynamic environment,
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Collaborating with team members to troubleshoot and resolve bugs.
Qualifications:
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Bachelor’s or Master Degree in Computer/Electrical-Electronics/Mathematics Engineering or similar level of education,
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At least 5 years of experience in business analysis or related fields,
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Must have experience in working on large scale projects as well as handling day-to-day operational requests from the business,
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Ability to improve personel capabilities and skills under changing technology environments,
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Familiar with SDLC and Agile project methodologies,
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Effective presentation, reporting and documentation skills,
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Must have strong analytical thinking ability and communication skills,
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Strong leadership and planning skills,
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Ability to handle multiple projects in a fast-paced environment,
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High energy, strong work ethics, quick learner, critical thinker, problem solver and team player,
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Working knowledge of SQL, XML/REST/SOAP, BPM/UML/ Workflow (flowcharts) and Workflow Management Tools such as JIRA, or equivalent is a plus,
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Digital experience, in OPERA Teleura or Omni-Channel is a plus,
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Good command of written and spoken English.
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