MS Dynamics 365 CRM Technical Consultant

The CRM Technical MS Dynamics 365 Developer is responsible for developing, customizing, and supporting Microsoft Dynamics 365 CRM solutions within a dynamic banking and fintech environment. The role works closely with business, QA, infrastructure, and support teams to deliver secure, scalable, and high-quality CRM applications while ensuring system stability and continuous improvement.

Location: Karachi/Lahore/Islamabad

Responsibilities

• Develop, customize, and support Microsoft Dynamics 365 CRM applications
• Design, code, test, debug, and maintain CRM solutions using Dynamics 365 development tools and related technologies
• Analyze business and technical requirements and propose efficient technical solutions
• Collaborate with business, QA, and infrastructure teams to ensure high-quality delivery
• Participate in system enhancements, upgrades, and platform improvements
• Troubleshoot and resolve application issues across development and production environments
• Ensure adherence to coding standards, security guidelines, and best development practices
• Provide production support and contribute to continuous system optimization
• Support documentation, knowledge sharing, and technical handovers
• Work effectively in a fast-paced banking and fintech environment

Requirements

• Bachelor’s degree in Computer Science, Computer Engineering, or a related field
• 5+ years of hands-on experience in Microsoft Dynamics 365 CRM development, customization, and integrations
• Strong knowledge of Dynamics 365 CE, Power Platform, Plugins, Workflows, and JavaScript/TypeScript development
• Experience with integrations using APIs, Azure Services, and data migration tools
• Prior exposure to Banking, Fintech, or CRM projects is a strong plus
• Solid analytical, problem-solving, and debugging skills
• Ability to work collaboratively with cross-functional teams
• Positive attitude with a strong sense of ownership and a continuous learning mindset
• Excellent communication skills, both written and verbal