Müşteri Hizmetleri Asistanı

Job description:

You will work closely together with our international set-up of colleagues across the world to ensure the highest service level for our customers. Here’s a few headlines describing the type of tasks on your desk:

• Handling customers’ orders from receipt to delivery.
• Data-driven decision-making: Ensuring accurate data input and monitoring, using ERP systems to streamline processes and improve customer satisfaction.
• ERP System Management: Actively using and optimizing ERP systems (Axapta, SAP, Navision) for order tracking, customer requests, and inventory management.
• Being part of a dynamic international team, working closely with colleagues from all other offices.

About you:

• Ambitious, enjoy responsibility, and thrive in a fast-paced, challenging environment.
• Proactive, take initiative, and are comfortable working independently as well as part of a team.
• Have an analytical approach with attention to detail, especially in handling and processing customer data.
• Experience with data discipline, ensuring data accuracy, consistency, and proper documentation in all customer-related tasks.
• Familiarity with ERP systems (Axapta, SAP, Navision) and their use in managing customer orders and internal processes.
• Please include your salary expectation in the application.

Requirements:

• Bachelor’s degree in Business/Trading/Engineering or a relevant field.
• Proficiency in written and spoken Turkish and English.
• Competency in MS Applications and ERP systems (Axapta, SAP, Navision), with a focus on data entry, data accuracy, and system navigation.
• Completed military service for male candidates
• Ability to work on-site in the Başakşehir area.

Job Type: Full-time