Non-Emergency Medical Transportation Driver

Job Overview:
A Non-Emergency Medical Transportation (NEMT) driver provides safe, timely transport for clients requiring assistance to reach medical appointments without requiring emergency medical services. The role demands excellent customer service skills, a strong emphasis on safety, and compassion for passengers with mobility challenges or other health needs.

If you are a reliable, safety-conscious driver who is passionate about providing exceptional service, we encourage you to apply for the Transport Driver position.

Responsibilities:

• Safe transportation: Follow all traffic laws and safety regulations when transporting individuals to and from medical facilities, rehabilitation centers, and adult day care centers.
• Passenger assistance: Help clients safely board and exit the vehicle. This may include assisting with wheelchairs, walkers, strollers, and using a hydraulic lift when needed.
• Vehicle maintenance: Perform daily pre-trip and post-trip inspections to ensure the vehicle is clean, sanitized, and in safe working conditions. This may include checking fluid levels, tire pressure, and equipment.
• Route management: Follow assigned schedules and routes and keep dispatchers informed about progress, delays, or incidents.
• Record keeping: Keep detailed trip logs, including mileage, pickup and drop-off times, and passenger counts.
• Professional communication: Interact respectfully and empathetically with passengers, family members, and healthcare staff. A reassuring presence is essential for passengers who may be experiencing stress.

Experience:

• Valid driver's license: A valid driver’s license and a clean driving record for the past 3 years are required. Must be at least 21 years old
• Certifications: Have or be able to obtain First Aid, CPR with an Automated External Defibrillator (AED), Basic Life Support (BLS), Defensive Driving, Passenger Assistance, and Safety and Sensitivity (PASS) certifications.
• Background check: We require a national background check and drug screening.
• Physical ability: The driver must be able to assist passengers with mobility issues and lift to 50 pounds.
• Interpersonal skills: Strong communication, patience, and a service-oriented attitude are essential for working with clients with varying needs.
• Vehicle requirements: Drivers will operate a company vehicle.

Work environment

• Work location: Usually on the road, with pickups and drop-offs at client homes, medical facilities, and other destinations.
• Work schedule: It usually includes daytime hours, with the possibility of weekend or flexible shifts depending on client needs and the company's hours of operation.
• Employment type: Can be full-time, part-time, or a contract (1099) position. Contract drivers are independent contractors who use their own vehicles and are responsible for their own taxes and expenses.

Job Types: Full-time, Part-time

Pay: $18.00 - $22.00 per hour

Benefits:

• 401(k)
• Company car
• Dental insurance
• Flexible schedule
• Fuel card
• Health insurance
• Life insurance
• On-the-job training
• Opportunities for advancement
• Paid time off
• Paid training
• Vision insurance

Willingness to travel:

• 25% (Preferred)

Work Location: On the road