Qureos

FIND_THE_RIGHTJOB.

Noon Coordinator & CXD

Al Khobar, Saudi Arabia

Essential Qualifications & Skills:

  • Monitor and update product listings, stock, pricing, and promotions.
  • Track daily orders, cancellations, and SLA compliance.
  • Liaise with vendors/logistics for timely replenishment and issue resolution.
  • Share weekly performance snapshots (OOS, delivery delays, warranty issues, returns).
  • Manage customer inquiries via call, WhatsApp, chat, or email.
  • Book, confirm, and follow up on service appointments.
  • Handle reschedules/cancellations quickly and professionally.
  • Escalate complaints and ensure timely closure.


Requirements:

  • Strong Excel + Marketplace dashboard skills
  • 1-2 years experience
  • Clear and empathetic communication (English, Arabic)
  • Ability to multitask across operations + customer-facing tasks
  • Problem-solving mindset, ownership-driven

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