Odoo System & IT Administrator

o provide hands-on support for the Odoo ERP system, ensuring smooth functionality, user adoption, and coordination with external consultants for system enhancements and issue resolution.
Key Responsibilities
Maintain and support the Odoo ERP system, ensuring system availability, reliability, and performance.
Serve as the first point of contact for ERP-related queries, troubleshooting issues, and escalating complex matters to consultants when needed.
Manage user accounts, roles, and permissions to maintain system security and accuracy.
Coordinate with the Odoo consultant for upgrades, customizations, and new module implementation.
Provide day-to-day on-ground support to employees, helping them effectively use the system for their functions.
Conduct user training sessions and create simple guides/manuals to improve adoption and reduce repetitive queries.
Perform system updates, patches, and regular backups in coordination with IT.
Test and validate new customizations or workflows to ensure accuracy, efficiency, and alignment with business requirements.
Monitor and report on system usage, identifying gaps and suggesting improvements.
Collaborate with cross-functional teams (finance, sales, supply chain) to streamline workflows and ensure data integrity.
Manage day-to-day IT support across the organization, including troubleshooting hardware, software, and connectivity issues.
Set up and configure new user accounts and workstations.
Manage user account creation and credentials across platforms including Outlook, Microsoft Office, Linux servers, and internal file servers
Provide technical assistance and support during the organization’s transition to cloud-based infrastructure, including basic understanding of cloud platforms, user account management, and ensuring data backups and access controls are managed effectively.
Provide support for internal servers, backup systems, and basic network administration.
Monitor and maintain LAN/WAN infrastructure, printers, and networked devices.
Liaise with third-party vendors or service providers when needed.
Ensure timely IT onboarding and off boarding (email creation, system access, etc.).
Maintain records of all IT assets and inventory.
Assist with basic data backup procedures and recovery tasks.
Knowledge, Skills & Abilities
Strong understanding of ERP workflows (preferably Odoo).
Ability to troubleshoot technical and functional issues.
Good communication and training skills for interacting with non-technical staff.
Problem-solving and analytical thinking.
Team player with adaptability.
Education & Experience
Bachelor’s degree in Computer Science, Information Systems, or related field.
1–3 years of experience in ERP system support/administration (Odoo experience preferred).
Hands-on experience in ERP user support, role management, and coordination with technical teams.

Job Type: Full-time

Pay: Rs70,000.00 - Rs90,000.00 per month

Work Location: In person