Office Administrative Assistant/Customer Service

Seeking a highly organized and detail-oriented Administrative Assistant & Customer Service Representative to join our team. This role plays a key part in both administrative operations and customer service, ensuring seamless communication between management, customers, and staff.

Customer Service & Diesel Repair Coordination:

• Serve as the primary point of contact for customer inquiries, ensuring a professional and helpful experience.
• Answer phones, schedule service appointments, and coordinate customer-scheduled units.
• Manage work orders, estimates, and service tracking for the diesel repair shop.
• Communicate with customers regarding job status, pricing, and repair timelines.
• Act as a liaison between customers, technicians, and management to ensure smooth workflow.

Key Responsibilities: Administrative & Office Support:

• Provide clerical and administrative support to ensure the smooth operation of office functions.
• Organize and maintain mechanic schedules for management and staff.
• Process work orders, manage invoices, and assist with payroll-related tasks.
• Assist in hiring, onboarding, and training new personnel on company procedures.
• Ensure compliance with company administrative policies and procedures.

What We’re Looking For:

• Strong organizational and multitasking skills.
• Excellent communication and customer service abilities.
• Experience in office administration, scheduling, or logistics is a plus.
• Familiarity with diesel repair operations or commercial trucking is preferred but not required.
• Ability to work in a fast-paced, team-oriented environment.

If you're looking for a dynamic role that blends administration with customer service in the trucking and diesel repair industry, apply today and become a valued part of our team!

Benefits:

• Pay will be commensurate with requirements, experience, and education
• 408 SEP
• Paid Holiday, Vacation, and Sick time
• Casual work environment and dress

Skills:

• Proficient in Microsoft Office and Google Documents

Disclaimer:

The above statements are generally not a comprehensive list of all responsibilities, duties, or skills required.

Job Type: Full-time

Salary: $18.00 - $21.00 per hour

Benefits:

• Paid time off
• Retirement plan

Schedule:

• 8:00AM-4:00PM(Flexible)
• Monday to Friday

Experience:

• Microsoft Office: 1 year (Preferred)

Job Types: Full-time, Part-time

Pay: $18.00 - $21.00 per hour

Benefits:

• Flexible schedule
• Paid time off
• Referral program
• Retirement plan

Schedule:

• 8 hour shift
• Monday to Friday

People with a criminal record are encouraged to apply

Education:

• High school or equivalent (Required)

Experience:

• Administrative: 2 years (Required)
• Data entry: 2 years (Required)
• Customer service: 2 years (Required)

Work Location: In person