Office Secretary | CRM Administrator

Job Summary

The Client Relations Administrator is tasked with providing dependable, high quality, and effective clerical services and meetings the day-to-day operation needs Service Center Team. This is accomplished by a wide range of duties such as answering telephones, routing calls, documents management, responding to inquiries via email, collecting documents, scheduling appointments and updating information. This position is responsible for being the first point of contact for clients and Sales Team.

Qualification and Requirements

1. Education: A degree or further education in Computer Science or Business Administration is required.

2. Experience: Minimum 4+ Year UAE Experience is required. Previous experience in Administration, Secretarial, PA, Customer Relation, or Registrar preferred.

3. Necessary skills:

a. Knowledge of data entry processes.

b. Ability to think critically and analyze information/situations for most appropriate response.

c. Ability to maintain confidentiality.

d. Verbal and Written Communication Skills.

e. Computer Skills.

f. Exemplary customer service skills