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Office Support Specialist - HRA

Job Summary

**FIRST REVIEW OF APPLICATIONS MARCH 26TH

The Housing Office Support Specialist provides excellent customer service to residents of Rice County in an efficient, effective, respectful, and confidential manner, and connects them to the workers, programs, and resources they need. The Specialist also provides support to Rice County employees to enable them to do the same with pronounced communication and organizational skills. The Office Support Specialist assists clients in person, on the phone, by email, and fax to direct them to the best staff and available resources matched for their needs. Excellent communications skills are also used to de-escalate concerned and frustrated clients.

Examples of Duties

Answers four-line receptionist phone, greets visitors, and performs receptionist duties for the Housing Department.
Provides a variety of administrative support duties for Housing Department.
Performs daily processing of incoming and outgoing mail.
Performs recording keeping and filing responsibilities.
Performs other duties as assigned.

Qualifications

MINIMUM QUALIFICATIONS:
The position requires a high school diploma or general education degree, and one to three years of office experience, or equivalent.

PREFERRED QUALIFICATIONS:

Bilingual skills of English/Spanish or English/Somali.

Supplemental Information

HIRING RANGE / UNION: $22.59 - $23.61 per hour / GU Unit – Grade 5

HOURS: 20 hours per week. Typical business hours are Monday-Friday, between 8:00am to 4:30pm

Rice County offers a complete benefit package including medical, dental, life insurance, pension, holiday, vacation, sick leave and long-term disability insurance.

County employees are eligible for the Public Service Student Loan Forgiveness (PSLF) program.

For additional information, please follow the link to the Rice County website: https://www.ricecountymn.gov/543/Benefits

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