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Online Sales Executive

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Responsibilities:

  • Manage and update product listings on platforms like Shopify, Daraz, and Amazon, ensuring accurate descriptions, images, and pricing.
  • Monitor inventory levels and coordinate with internal teams to ensure timely restocking.
  • Optimize product visibility using SEO techniques and platform-specific tools.
  • Process and manage received orders, ensuring timely and accurate fulfillment.
  • Coordinate with warehouse, logistics, and other internal stakeholders to streamline order handling.
  • Track order statuses and address any delays or issues promptly.
  • Respond to customer inquiries via email, chat, or platform communication tools in a timely and professional manner.
  • Resolve complaints or issues, escalating complex problems to senior team members as needed.
  • Provide post-purchase support to ensure customer satisfaction.

Qualifications:

  • Bachelor’s or Master’s Degree in Sales & Marketing or a related field.

Experience:

  • Minimum 2-4 years of relevant experience in online sales and e-commerce management.

Job Type: Full-time

Work Location: In person

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