Onsite Virtual Assistant (CRM Expert)

Key Responsibilities

CRM Management (Essential)

• Maintain and manage the company’s CRM system, ensuring accurate and up-to-date records of client data, leads, and follow-ups
• Monitor client interactions, sales opportunities, and pipeline status
• Ensure data integrity, proper structuring, and regular updates within the CRM

Administrative & Operational Support

• Manage daily operations and prioritize tasks effectively
• Maintain well-organized records, documentation, and data systems
• Assist in the coordination and execution of ongoing projects

Communication & Coordination

• Engage professionally with clients and internal teams
• Coordinate with stakeholders to ensure timely task completion
• Manage client follow-ups and handle administrative correspondence efficiently

Lead Generation & Database Management

• Conduct research to identify potential business leads
• Maintain and regularly update lead databases
• Track lead activity and monitor progress throughout the sales cycle

Tools & Design Skills

• Utilize project management tools such as Trello, Asana, or Jira
• Possess working knowledge of Canva and Adobe Photoshop
• Create basic visual and marketing materials when required

Google Workspace Proficiency

• Effectively use Google Docs, Sheets, Gmail, and Calendar
• Manage reports, schedules, and documentation in a structured manner

Time Management & Problem-Solving

• Handle multiple responsibilities with strong attention to detail
• Work independently while meeting deadlines consistently
• Identify operational issues proactively and implement solutions

Requirements

• Minimum 1 year of relevant experience (CRM experience required)
• Strong written and verbal communication skills
• Experience in administrative support and lead generation
• Proficiency in CRM systems and Google Workspace
• Availability to work evening shift (5:00 PM – 1:00 AM)

Application Process

Interested candidates may submit their updated resume to hr@nexus95.com or apply through Indeed.

Job Type: Full-time

Work Location: In person