Operation Assistant

Overview

We are seeking a Real Estate Operations Assistant to join our team, supporting the management and operation of residential properties, interacting with tenants and property owners, and ensuring high-quality services in line with company standards.

Responsibilities

• Oversee the operation and management of residential units and common facilities.
• Handle tenant inquiries and coordinate with property management (Owners' Associations) to resolve daily issues related to rent and maintenance.
• Assist in rent collection and tracking financial dues.
• Prepare operational reports and monitor service delivery within the properties.
• Contribute to improving operational procedures and resident services.
• Coordinate with internal teams to ensure service quality and tenant satisfaction.

Qualifications

• Bachelor's degree in business administration, Real Estate, or related field.
• Minimum 2 years of practical experience in real estate operations, property management, Owners' Associations, or rental operations.
• Strong communication skills and the ability to interact professionally with clients and tenants.
• Proficient in Microsoft Excel, Ejar Platform, and Malaak Platform.
• Excellent organizational and administrative skills, with attention to detail.
• Commitment to deadlines and ability to work effectively in a team environment.