Operations Assistant

Job Title: Operations Assistant

Company: Taskaler

Location: Pakistan, Lahore, Model Town

Job Type: Full-Time

Company Overview: Taskaler is a leading offshore outsourcer offering end-to-end retail-driven services. We provide our brands with a wide range of bespoke retail and eCommerce solutions, including customer experience, back office, and digital support. We are committed to operational excellence and exceptional client experiences. As a growing company, we are seeking an Operations Assistant to join our talented team.

Job Summary: Taskaler is seeking a proactive and detail-oriented Operations Assistant to support the daily operations, cross-departmental coordination, and strategic planning. The ideal candidate will be an organized multitasker with strong communication, analytical, and problem-solving skills, capable of handling dynamic business requirements effectively.

Key Responsibilities:

Purchase Order (PO) Management:

• Create, issue, and track purchase orders for all supply chain categories, including raw materials, packaging, consumables (e.g., cups), coffee beans, and equipment (e.g., coffee machines).
• Ensure POs are accurately aligned with forecasts, budgets, and internal requirements.
• Maintain PO logs and status reports for visibility and updates to internal stakeholders.

Supplier Coordination:

• Liaise with suppliers to confirm order details, lead times, delivery schedules, and documentation requirements.
• Follow up on delayed or missing deliveries and escalate to the Supply Chain Analyst as needed.

Inventory and Delivery Support:

• Collaborate with warehouse and logistics teams to coordinate incoming raw material deliveries and ensure receipt documentation is accurate.
• Update internal systems with delivery confirmations and discrepancies.

Data Entry and Reporting:

• Maintain accurate records of procurement activities in software.
• Generate weekly and monthly procurement reports for the Supply Chain Analyst.
• Support the preparation of performance dashboards and KPIs as needed.

Administrative and Compliance Tasks:

• Support supplier onboarding with documentation collection and system input.
• Ensure all procurement activities adhere to internal compliance standards and documentation protocols.
• Assist in audit preparation by organising and providing required documentation.

Continuous Improvement:

• Identify and suggest improvements to PO processes, templates, or communication flows to improve efficiency and accuracy.
• Assist in documentation of standard operating procedures (SOPs) related to administrative procurement functions.

Requirements:

• Strong organisational, scheduling, and planning skills.
• Proven experience of 2 Years as an Operations Assistant or in a similar role, preferably in the e-commerce or retail industry.
• Excellent verbal and written English communication and relationship management skills.
• Proficiency in MS Office (Excel, Word, PowerPoint).
• Analytical and detail-oriented mindset with strong problem-solving abilities.
• Ability to manage sensitive and confidential information with discretion.
• Strong interpersonal skills to collaborate effectively across teams and with senior management.

Perks & Benefits:

• At Taskaler, we want you to be well and thrive. Our global benefits package includes
• Fuel Allowance
• Outpatient (Self, Spouse, Children & Parents)
• Insurance Coverage
• Leave encashment
• Development plan - Inhouse Courses/Certifications
• Nurturing environment where you can learn and grow yourself..

Why Join Us: At Taskaler, we offer a dynamic and collaborative work environment where your contributions are valued. As part of our team, you will have the opportunity to make a meaningful impact on our operations department and be involved in exciting projects that drive our business forward.

We would love to hear from you if you are passionate about this role and making a difference in a fast-growing company. Join us in shaping the future of Taskaler!

Job Type: Full-time

Application Question(s):

• Are you comfortable communicating fluently in English (spoken and written)?

Experience:

• Operations: 2 years (Preferred)

Work Location: In person