Operations Assistant

Key Responsibilities

Operations & Logistics

• Coordinate delivery schedules with drivers and installation teams
• Ensure timely and accurate delivery of furniture to customers
• Track orders from production to final delivery
• Handle logistics planning and route coordination

Purchasing & Supplier Management

• Source materials and supplies required for production
• Communicate with suppliers to negotiate pricing and delivery timelines
• Monitor stock levels and reorder materials when necessary
• Maintain purchase records and invoices

Customer Coordination

• Contact customers regarding delivery updates
• Follow up on complaints or issues and ensure resolution
• Coordinate site visits when required
• Maintain professional communication with clients at all times

General Operations Support

• Assist factory management with daily operational tasks
• Prepare reports related to deliveries, purchasing, and operations
• Maintain proper documentation and records
• Support workflow improvements and efficiency initiatives

Requirements

• Previous experience in operations, logistics, or purchasing (Furniture industry experience is a plus)
• Strong communication skills (English required; Arabic is a plus)
• Good knowledge of UAE routes and logistics coordination
• Ability to multitask and manage priorities
• Basic knowledge of Microsoft Excel and reporting
• Valid UAE driving license is an advantage
• Must be organized, responsible, and solution-oriented

Job Type: Full-time

Pay: AED2,000.00 - AED3,000.00 per month