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Operations Associate

Dubai, United Arab Emirates

Job Requisition ID: 171823

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.


Overview Of The Role:
  • The Operations Associate is integral to ensuring efficient operational functions within the store. The role focuses on cash office management, stock management, store maintenance, and back-office operations. It is vital for supporting cash-related processes, managing inventory counts, and maintaining effective communication flows. The position demands compliance with company standards, helping optimize operations and enhancing overall store performance.

What You Will Do:

Cash Office Management


  • Record cash collections and manage petty cash.
  • Track invoices and ensure accuracy in all cash-related tasks.
  • Ensure all cash-related processes adhere to company policies.


Communication & Reporting


  • Assist in managing the flow of information between different teams.
  • Generate reports using SAP, BI, and Tableau to track store performance.


Store Operations


  • Support back-office operations to ensure smooth running of the store.
  • Assist with stock management on the sales floor, ensuring products are well-stocked and displayed.


Store Maintenance & Procurement


  • Help maintain a clean and organized store environment.
  • Assist in ordering supplies and managing store resources.


Stock Management


  • Help with inventory counts to ensure accurate stock records.
  • Assist with receiving new shipments and organizing stock.
  • Utilize stock loss result, stock record reports, and knowledge of processes/SOP to maintain accuracy.

Required Skills To Be Successful:
  • Retail operational experience, particularly in administrative roles.
  • Proficiency in SAP, BI, and Tableau for reporting.
  • Excellent organizational skills and attention to detail.
  • Strong communication skills for effective team collaboration.

What Qualifies You For The Role:
  • Experience in retail operations or similar administrative roles.
  • Strong organizational skills and attention to detail.
  • Good communication skills and ability to work with different teams.
  • Basic knowledge of SAP, BI, and Tableau.
  • Ability to follow safety protocols and adhere to store policies.


We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.


Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.


As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.

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