Operations Associate

Job Title: Operations Associate

Company: DNL Delivery Services
Location: Al Quoz 1, Dubai
Employment Type: Full-Time

Job Description

DNL Delivery Services is seeking a proactive and detail-oriented Operations Executive to oversee and support daily operational activities. The ideal candidate will ensure smooth coordination between teams, maintain service quality, and help optimize delivery operations.

Key Responsibilities

• Manage and monitor daily delivery and logistics operations
• Coordinate with drivers, vendors, and internal teams to ensure timely deliveries
• Track orders, deliveries, and operational performance metrics
• Resolve operational issues, delays, or customer complaints efficiently
• Prepare daily, weekly, and monthly operational reports
• Ensure compliance with company policies and operational procedures
• Support process improvements to enhance efficiency and service quality

Requirements & Qualifications

• Bachelor’s degree in Business Administration, Operations, Logistics, or a related field (preferred)
• Proven experience in operations, logistics, or delivery services is an advantage
• Strong organizational and multitasking skills
• Excellent communication and problem-solving abilities
• Proficiency in MS Office (Excel, Word, Outlook)
• Ability to work under pressure and meet deadlines
• Team-oriented with a proactive attitude

What We Offer

• Competitive salary and performance-based incentives
• Growth and career development opportunities
• Supportive and dynamic work environment
• Opportunity to be part of a growing delivery services company

How to Apply

Interested candidates are encouraged to submit their resume to info@dnl-express.com with the subject line “Application for Operations Executive – DNL Delivery Services”.

Job Type: Full-time

Pay: AED2,500.00 - AED3,000.00 per month

Work Location: In person