Operations Coordinator

Operations Coordinator

The Operations Coordinator is responsible for end-to-end coordination and control of the company’s day-to-day operations, ensuring that all projects, teams, and processes run smoothly without CEO involvement in routine operational matters.

This role is execution-focused, authority-driven, and outcome-oriented.

It is not administrative. It is operational leadership.

Key Responsibilities

1. Company Operations Control

• Oversee all ongoing projects (design, fit-out, maintenance if applicable)
• Monitor daily progress against schedules, scope, and manpower plans
• Identify delays, risks, or inefficiencies before they escalate
• Ensure smooth coordination between:

Project Managers
Site Supervisors
Designers & Engineers
Procurement & Administration

2. Discipline, Structure & Accountability

• Enforce company SOPs, workflows, and reporting systems
• Ensure:

Daily site reports are submitted
Weekly progress reports are issued
Snag lists and action items are tracked and closed
Actively follow up with team members to ensure deadlines are met

• Escalate only critical issues, always with proposed solutions

3. Authority & Decision Execution

• Assign daily priorities across teams and projects
• Reallocate manpower and resources within approved limits
• Approve routine operational decisions related to scheduling, sequencing, and coordination
• Ensure instructions are implemented correctly and on time

(This role does NOT approve contracts, variations, or financial commitments.)

4. Internal Communication Hub

• Serve as the central point of operational communication
• Filter operational noise before it reaches senior management
• Ensure alignment across departments and projects
• Maintain clear, professional, and structured communication at all times

5. Reporting & Management Visibility

• Provide:

Daily operational summaries
Weekly operations status reports (Green / Amber / Red)

• Highlight:

Project progress
Delays and root causes
Upcoming risks and mitigation plans

• Ensure management has full visibility without micromanagement

Key Performance Indicators (KPIs)

• On-time project delivery rate
• Reduction in operational escalations to CEO
• 100% submission of daily and weekly reports
• Reduction of repeated operational issues
• Improved coordination between site, office, and procurement

Required Profile

Experience & Skills

• 2–5 years experience in operations, construction, fit-out, or project coordination
• Strong understanding of site operations and workflows
• Excellent follow-up, organization, and prioritization skills
• Confident communicator, able to push teams respectfully but firmly
• Strong reporting and tracking ability (Excel / dashboards / reports)
• Problem-solver with a hands-on mindset

Personality & Work Ethic

• Proactive and accountable
• Calm under pressure
• Detail-oriented but execution-focused
• Comfortable enforcing rules and chasing deadlines
• Loyal to structure, timelines, and company standards

Reporting Line

Reports directly to the CEO / Senior Management

Growth Path

This role is designed to evolve into:

Operations Manager based on performance, ownership, and leadership capability.

Why Join Us

• High-impact role with real authority
• Direct exposure to leadership and decision-making
• Clear growth path within a fast-growing design & fit-out company
• Opportunity to build and run structured operations

Job Type: Full-time

Experience:

• UAE: 2 years (Required)
• operations/construction/fit-out/project coordination: 2 years (Required)