Operations Lead-Fintech

Operations Lead-Fintech

Our client, a fast-growing and forward-thinking company, is seeking an Operations Lead to play a pivotal role in shaping, scaling, and streamlining their business operations. This is an exciting opportunity for someone with a proven track record in building operational systems from the ground up and driving strategic initiatives in dynamic, high-growth environments.

Key Responsibilities

Strategic Execution

• Own business reporting and dashboards to keep the team aligned on priorities.
• Act as a thought partner in key decisions and provide a strategic sounding board.
• Drive forward strategic initiatives, ensuring execution always connects back to long-term goals.

Process Design & Automation

• Identify inefficiencies and design scalable, streamlined processes.
• Introduce frameworks and cadences that drive focus, collaboration, and alignment.
• Implement tools and systems that improve accountability and reduce operational friction.
• Champion automation and structured documentation to build resilience.

Project & Program Management

• Lead cross-functional initiatives end-to-end, applying structured methodologies such as OKRs, Agile, or Kanban.
• Drive clarity, discipline, and accountability across teams and projects.

Org & Team Operations

• Oversee governance, reporting, and compliance across the group’s entities.
• Build and manage internal processes that support growth, including hiring, onboarding, and performance cycles.
• Support functional leaders in strengthening operational maturity.
• Contribute to building a culture that balances speed with precision.

Qualifications & Experience

• 6–10 years of experience in operations, strategic programs, or consulting, with time spent in high-growth startups or scale-ups (Series A–B+ preferred).
• Experience within the fintech Industry is mandatory
• B2B/B2C/B2G Experience
• Strong operational track record , having built and scaled processes and systems successfully.
• A structured thinker who thrives in fast-paced, evolving environments.
• Excellent project management, stakeholder engagement, and problem-solving skills.

This is a unique opportunity to work directly with senior leadership, drive meaningful change, and help scale an ambitious business at a pivotal stage of growth. If you’re passionate about building systems that empower teams to move fast with clarity and precision, this role is for you.