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Operations Manager

East Moline, United States

As the Operations Manager, you are responsible for ensuring the warehouse achieves operational excellence through prioritizing safety, quality, and productivity in a collaborative atmosphere while upholding our core values. In addition, you will identify and develop talent, manage the budget, ensure customer satisfaction, and identify opportunities for business growth.

Why HODGE
At HODGE, we truly believe success comes from treating people like family. That’s why we offer a fulfilling career that goes beyond just a paycheck. HODGE offers a wide range of perks and benefits that make it the perfect place to grow your skillset:

Balance: We understand the importance of a healthy work-life balance. At HODGE, you can count on having holidays off (while still getting paid for them), allowing you to spend quality time with your family and friends.
Great Benefits: We value our employees' well-being and offer a comprehensive benefits package. Enjoy paid time off, 401k, medical, dental, and vision insurance, life insurance, an employee assistance program, wellness program, and much more!
Competitive Pay: We offer competitive wages. Your hard work will be recognized and rewarded!
Safety First: At HODGE, we prioritize safety above all else. Your well-being is our top priority. We protect our work family by maintaining safety policies, including the use of personal protective equipment (PPE) and proactive hazard identification.
Ambition: We're a team of ambitious individuals who are dedicated to achieving great things together. We embrace the "Whatever It Takes" mindset, ensuring that we go the extra mile to deliver exceptional results.
Friendly Work Environment: Join a team that feels like family! You'll be supported by colleagues who genuinely care about your success and well-being.

What You'll Do

Develop and Implement Operational Strategies: Define and execute operational strategies that align with the company's objectives & values, focusing on inclusion, and leading cross-functional discussions to drive the operational direction for analytics, safety, engineering, human resources, finance, material handling, and customer satisfaction.
Culture and Leadership: Foster a positive and inclusive workplace culture that promotes teamwork, accountability, and continuous improvement. Mentor and motivate warehouse staff to achieve their full potential with a focus on key talent development.
Customer Relations: Foster positive relations with customers to understand their requirements and expectations. Ensure orders are processed accurately and on time, addressing any customer concerns promptly. Collaborate with support teams to enhance satisfaction and loyalty.
Develop & Deliver Impactful Presentations: Create and deliver compelling presentations that highlight the company's performance, process improvements, areas of excellence, and opportunities using relevant data and key performance indicators for consumption by internal and external customers.
Budgeting: Develop and oversee warehouse budget, including expenses, labor costs, and capital expenditures. Identify cost-saving opportunities and implement strategies to optimize spending while maintaining service quality.
New/Expanding Business Opportunities: Assess the feasibility and coordination of new business opportunities, including expansions, additional product lines, or partnerships. Collaborate with executive leadership to develop strategies for business growth.
Adequate Staffing: Regularly communicate with recruitment to understand current and future staffing needs. Providing input and insights into workforce planning. Monitor staffing, identify gaps, and work proactively with cross-functional teams to close the gaps.
Engineering and Analytical Excellence: Collaborate with the operational excellence team to develop and implement innovative solutions for warehouse optimization. Stay up to date with the latest advancements in warehouse technology and automation.
Safety and Compliance: Ensure a safe working environment by upholding safety protocols and promoting a safety-first culture among all employees. Partner with safety team to stay up to date with industry regulations and compliance requirements, ensuring the warehouse operates within legal boundaries.
Demonstrate HODGE Values: Model HODGE core values of Family, Integrity, Ambition, Respect, and Balance. Uphold, support, and promote all company policies and procedures. Demonstrate that success comes from treating people like family.
Additional Duties: Perform tasks as assigned to support dynamic changes in business conditions.

Qualifications: To perform this job successfully, the Operations Manager must be able to perform each essential duty satisfactorily. The following requirements are representative of the minimum knowledge, skill and ability required.

Education/Experience:

Strong leadership and communication skills, with the ability to motivate and manage a diverse team.
Proven experience in warehouse management with a record of accomplishment of improving operational efficiency.
Exceptional problem-solving and analytical skills to develop and drive warehouse strategy.
Commitment to promoting a positive workplace and safety-first culture.
Knowledge of Lean and Six Sigma principles a plus.
Intermediate proficiency in using warehouse management software and Microsoft Office Suite.
Bachelor’s degree in business, supply chain, engineering, analytics or related field or equivalent work experience.

Your future starts here! Apply now and join our team at HODGE.

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