Operations Manager

Hello, let me start with my introduction. My name is Mudassar Shaikh, and I'm a Senior Recruitment Consultant at TASC Outsourcing. TASC is one of the region's leading recruitment, staffing, and HR service providers in the GCC.

We are hiring for one of our Real Estate Clients - Name Confidential. The role is for an Operations Manager, requiring real estate experience only, reporting to the Director of Operations. The job location is Jeddah, with a negotiable salary and medical insurance for self and family. The contract duration is permanent, with a 12-month renewable period.

Job Details

• Working days/hours: Sunday to Thursday (8 hours/day), with occasional weekend work.
• Interview method/process: F2F interviews will be held next week.

Skills

1. Ability to handle multiple departments and teams in operations, admin, and government relations.
2. Valid driver's license.
3. Willingness to undergo 1 month of training in Dubai.
4. Experience with Zoho CRM is an added advantage; if not, training will be provided.

Additional Info

The ideal candidate should understand the entire Sales Purchase Agreement cycle, Unit Launch & Inventory Management, Deal reservation, and admin tasks like KYC & Documentation Collection.

An Ideal Candidate

We are looking for candidates with a strong understanding of the project registration process, hands-on experience across the full real estate cycle, and exposure to sales administration and operations administration.

• Strong understanding of the project registration process.
• Hands-on experience across the full real estate cycle.
• Experience in escrow account management and property registration.
• Exposure to sales administration and operations administration.
• Broker relationship management and customer service handling experience.

Job Purpose

The Operations Manager leads and manages all interactions with government authorities to ensure full compliance with UAE laws and real estate regulations. The role oversees the activities of Government Relations Officers, Accountants, and Collections Officers, ensuring alignment with company objectives.

Key Responsibilities

Strategic planning, government liaison, compliance and documentation, regulatory compliance, issue resolution, financial oversight, collections management, and reporting and documentation.

Main Tasks, Duties, Responsibilities

1. Develop and implement strategies for effective government relations and regulatory compliance.
2. Register new real estate projects with the Saudi Real Estate Authority and other relevant government bodies.
3. Monitor and manage REGA and other related KSA real estate regulatory systems.
4. Lead and manage a team comprising a Government Relations Officer, Accountant, and Collections Officer.
5. Serve as the primary point of contact between the company and government entities.
6. Coordinate with internal departments to ensure all regulatory processes are executed correctly and in a timely manner.
7. Onboard new developers by providing them with complete guidance on project registration processes.
8. Stay informed about changes in government policies and regulations.
9. Handle property registrations, ownership transfers, and termination processes.
10. Ensure timely and accurate processing of payments and government-related financial transactions.
11. Ensure all team members are trained and adhere to company policies and regulatory requirements.
12. Prepare and present regular reports on government relations activities, regulatory compliance, and risk management.

Job Specification Essential Requirements

Qualifications: Bachelor's degree in law, Public Administration, BA, or a similar role in the Real Estate Industry.

Experiences: 7 years of experience in government relations, regulatory compliance, or a related field, preferably in the real estate industry, with a proven track record of leading a team.

Behavioral Competencies / Skills

Technical skills: Microsoft Office, strong organizational and multitasking skills, experience with CRM systems and real estate management software, knowledge of real estate local market, and in-depth knowledge of local laws and regulations.

• Microsoft Office.
• Strong organizational and multitasking skills.
• Experience with CRM systems and real estate management software.
• Knowledge of real estate local market.
• In-depth knowledge of local laws and regulations.

Competencies: Presentation skills, integrity and trust, time management, attention to details, communication skills, problem-solving, leadership, organizational skills, adaptability, customer focus, and confidentiality.