Operations Manager

ob Title: Operations Manager

Reports To: CEO
Location: College Road, Township, Lahore
Shift: Night Shift – 9:00 PM to 6:00 AM (PKT)
Employment Type: Full-time

Role Overview

We are looking for a highly organized and commercially driven Operations Manager to lead and streamline our day-to-day administrative and operational functions. This role is critical in ensuring efficiency, cost control, accountability, and seamless execution across teams.

The ideal candidate is proactive, detail-oriented, and confident in managing people, vendors, and processes, while working closely with leadership to support the company’s growth and operational excellence.

Key ResponsibilitiesOperations & Administration

• Oversee daily administrative operations and office management
• Ensure smooth coordination across departments and support teams
• Establish operational controls, approval workflows, and accountability mechanisms
• Identify inefficiencies and implement process improvements

Staff Oversight & Accountability

• Supervise administrative and support staff
• Define roles, responsibilities, and performance expectations
• Monitor attendance, responsiveness, and task completion
• Escalate performance issues with data-driven insights

Vendor & Procurement Management

• Source, evaluate, and negotiate with vendors and service providers
• Benchmark pricing to ensure competitive and cost-effective solutions
• Maintain approved vendor lists and contract documentation
• Control procurement costs and prevent unauthorized spending

Process, SOPs & Compliance

• Develop, document, and enforce SOPs across operations and administration
• Ensure compliance with internal policies and approval workflows
• Maintain documentation for audits and operational transparency

Reporting & Leadership Support

• Prepare weekly and monthly operational reports
• Track KPIs related to cost, efficiency, and team performance
• Provide actionable insights and recommendations to leadership

Required Qualifications

• 5+ years of experience in operations, administration, or business management
• Strong experience in vendor negotiation and cost control
• Proven ability to manage teams and enforce accountability
• Excellent organizational, communication, and problem-solving skills
• Comfortable working closely with senior leadership
• Proficiency in Excel or Google Sheets and documentation tools

Preferred Qualifications

• Experience in fast-growing or service-based organizations
• Background in procurement, finance operations, or process optimization
• Experience developing SOPs and operational frameworks from scratch

What We Offer

• Direct collaboration with senior leadership
• A high-impact role with ownership and visibility
• Competitive compensation based on experience
• Strong growth opportunities as the company scales

Job Type: Full-time

Application Question(s):

• What is your current salary?
• What is your expected salary?
• This position is for night shift, 9pm to 6am pkt. Are you willing to proceed?

Education:

• Bachelor's (Preferred)

Experience:

• Operations Manager: 3 years (Preferred)

Work Location: In person