Operations Supervisor

Key Responsibilities:

• Monitoring of the company-approved Equipment Rental Software system(s) (EasyJob) and other operational systems used with CTME (Business Central) and control of Warehousing modules in the delivery of events and SI projects requirements.
• Ensure that they and the team are across IMS, policies, and procedures
• Maintain effective communication and liaison with all CTME operations stakeholders including the Head of Department, Operations Manager, Operations Asset Manager, HOD’s and Project managers.
• Support the Operations Manager in producing periodic reporting ensuring that all recording documentation and registers are maintained and kept up to date.
• Manage and receive all International Freight Deliveries
• Manage all equipment shipping & Deliveries in/out. Logistics and Transportation of all goods and equipment
• Direct management of warehouse team, in relation to all departmental storage within the remit of the supervisor operations function, inclusive of goods inwards and goods out.
• Undertake the dispatch and returns of all equipment and manage local transport requests and any access requirements such as DMS
• Ensure an effective and accurate return of equipment by scanning promptly on arrival and delivering back to each department
• Support the Annual Stock Takes and periodic stock cycle counting and recording as well as assist with operations asset additions into EasyJob and when required, barcoding of those assets
• Undertake the booking of agency staff and create associated weekly rosters for temporary and internal teams
• Support the management and maintenance of company vehicles owned and leased through SOPs
• Consumables – ordering PO Raising for Consumables and Operational purchases and sending out POs to suppliers and stock management in rental software and tracking consumption of consumables

Specific responsibilities:

• Responsible for dispatch and shipping of equipment for projects, according to their associated manifests and transport documentation and delivery notes.
• Alert HODs, Prep Techs and Project Managers of any missing items prior to dispatch
• Receive all deliveries, shipments and associated documentation and records working with procurement to ensure operational document control
• Supervise the storage, replenishment and retrieval of operational stock items including Rigging, Onsite Office Flight cases, Staff Welfare Flight Cases, and any other Operational assigned assets
• Provide data for recording and feedback to finance on all matters relating to VAT and import duties
• Support the maintenance of records of the planned preventative maintenance for vehicles and assist with branding approval and renewals
• Contribute to the communication with all departments in relation to their operational needs and communicate daily with other CTME departments
• Manage the regular checks and testing of equipment as per CTME requirements including DUTEST
• Support in the facilitation of the annual stock takes, managing the stock take of consumable items and maintaining appropriate records
• Submit all COO, Dubai Chamber portal applications
• Manage his/ her own health and safety and that of other people who may be affected by your conduct in the workplace.
• Manage the Warehouse team and temporary support staff
• Manage freelancers and sub-contractors as required within the warehouses
• Undertake any work as directed by CTME Management within your skills and experience

General responsibilities:

• Promote internal and external customer relations by displaying a positive attitude, identifying needs and meeting customer expectations
• Develop effective relationships with internal departments through appropriate communication and a positive attitude
• Ensure personal presentation, punctuality, and reliability, which reflect the corporate image of CTME.
• Supervise the team to ensure the warehouse is a clean and tidy environment to work in ensuring equipment is stored in a proper manner and equipment is identifiable and easily retrievable
• Identify and resolve challenging situations as they arise both internally and externally
• Ensure compliance with all Government legislation and CTME policies and procedures
• Ensure CTME achieves the best value for bought-in services by getting multiple quotations where possible
• Ensure all purchases fit within the Operational budget, escalating any issues directly to your line manager