Patient Access and Billing Manager

SA Campus Health Services-650001

Accounting/Finance/Auditing

03/03/2026

03/17/2026

No

Permanent Staff (EHRA NF)

Patient Access and Billing Manager

EHRA Non-Faculty

00061338

NF0009574

Full-Time Permanent

1

40

North Carolina, US

$41,379 - $73,525

03/23/2026

Campus Health (CH) is a multi-specialty ambulatory college health clinic providing quality, and affordable health care for eligible students and spouses. Annually, CH has more than 80,000 patient encounters, which includes Primary Care and Women’s Health as well as specialty clinics in sports medicine, orthopedics, gynecology, physical therapy, counseling and psychological services, travel clinic and allergy clinic. Weekend acute care is provided from 8-5 PM. On site ancillary services include pharmacy, OTC pharmacy, Student Stores pharmacy, medical laboratory, and radiology.

Campus Health has been continuously accredited since 1986 by the Joint Commission of Accreditation of Health Care Organizations. All personnel are trained in the concepts and principles of Performance Improvement and serve as team members and leaders in shaping and defining the organization as it strives to provide quality and safe care.

Campus Health collaborates with Student Wellness and Campus Recreation and other Student Affairs partners to provide education and outreach to assist in keeping the campus population healthy.

Education and research comprise another important function of CH. CH provides clinical rotations and practicums for students in the School of Education, Medicine, Nursing, Pharmacy, Social Work and Public Health, Department of Medical Technology, Physical Therapy, Occupational Health and Radiology. In addition, CH serves as a research site for a number of faculty and graduate student grants and contracts, where CH staff participates with the principal investigators across a variety of medical specialties.

This position is eligible for a Sign-On Bonus of $2,000 to be paid in two installments:

• $ 1,000 within 30 days of your hire date and
• $ 1,000 12 months after hire date

The Patient Access and Billing Manager will oversee revenue cycle management of the entire third-party insurance filing process in support of reimbursement for patients and insurance payers for Campus Health, including supervising the employees in the Registration and Patient Accounts departments that are responsible for referral management, claim filing, insurance verification, and registration.

Duties included ensuring proper student eligibility, demographic and insurance information is collected at the time of check-in, verifying insurance eligibility, and obtaining any required authorizations, electronically submitting claims through a clearing house, correcting coding, following up on pending/denied claims, identifying coding trends, posting all electronic remittance advice, monitoring in-network insurance contracts to ensure proper payments are being received and reviewing monthly aging reports to identify trends and work any outstanding accounts receivable. This position will serve as expert for payer policies, procedures, and practices.

In addition, this position is responsible for ensuring all financial policies and procedures are being followed for auditing purposes, JCAHO standards for being followed for referral management and is responsible for completing payer credentialing for all new providers.

Bachelor’s degree in business administration, public administration, or related business area; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.

Bachelor’s degree in business administration, public administration, or related business area and two years of administrative management or business management experience. All degrees must be received from appropriately accredited institutions.

Strong communication and customer services skills, attention to detail and problem-solving skills, strong organizational and project management skills, ability to prioritize and manage time appropriately, ability to translate and analyze data into reports, certified professional coder and 2 years of billing experience.