Patient Service Front Desk Coordinator

Join Our Team at Riemer Eye Center – Now Hiring a Front Desk Receptionist!

Are you a friendly, organized professional who loves helping people? Riemer Eye Center is looking for a welcoming and detail-oriented Front Desk Receptionist to join our Ludington team!

This is more than just a front desk position — you are the first impression of our practice. In our fast-paced, patient-focused ophthalmology office, you’ll play a vital role in creating a positive experience for every patient who walks through our doors.

What You’ll Do:

• Greet and check in patients with warmth and professionalism
• Answer phones and schedule appointments efficiently
• Verify insurance information and collect patient payments
• Maintain accurate patient records within our EHR system
• Coordinate communication between patients, providers, and staff
• Support daily office operations to ensure smooth workflow

What We’re Looking For:

• Previous medical office or front desk experience preferred
• Experience with EHR systems is a plus
• Strong communication and customer service skills
• Excellent organizational skills and attention to detail
• A positive, team-oriented attitude
• Ability to thrive in a fast-paced healthcare environment

Why Join Riemer Eye Center?

• Be part of a respected, growing ophthalmology practice
• Work in a supportive, collaborative team environment
• Make a meaningful impact on patients’ healthcare experience
• Opportunities for professional growth and advancement

Why You’ll Love Working Here:

• Medical Health Insurance – Comprehensive coverage to support you and your family’s well-being.
• Dental Health Insurance – Keep your smile healthy and bright.
• Life & AD&D Insurance – Peace of mind knowing you’re protected.
• Vacation PTO – Time to unplug, unwind, and enjoy the moments that matter most. You’ve earned it!
• Sick Pay PTO – Take the time you need to rest and recover — your health comes first.
• Holiday Pay – Enjoy paid time off during recognized holidays.
• Complimentary Vision Care & Optical Discounts – Take care of your eyes (and your family’s!).
• Monday–Friday Schedule Only – No weekends. No evenings. Just work-life balance.
• Opportunity for Growth & Advancement – Build your career with a growing organization that values your talent.

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Benefits:

• AD&D insurance
• Dental insurance
• Dependent care reimbursement
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Opportunities for advancement
• Paid sick time
• Paid time off

Schedule:

• Monday to Friday

Work Location: In person